What are your Experiences of the District Nursing Service?

District Nurses provide a 24 hour nursing service over 365 days a year, providing nursing care and treatments to patients in their own homes, including residential homes.  They provide care to patients who have short term nursing needs, require nursing care following a hospital discharge, or have a long term condition or a terminal illness.  They also operate treatment rooms for patients who are able to leave their home and for whom it is clinically appropriate to do so.  District Nurses work in partnership with patients, carers and a range of health and social care professionals to help people live as independently as possible.

Question Title

* 1. Who has completed this survey?

Question Title

* 2. Can you tell us why you or your loved one is or was using the District Nursing Service?

Please take a few minutes to complete our short survey on your experience of the District Nursing

Question Title

* 3. Did you feel that the District Nurses cared for you or your loved one as a whole person and considered your other health conditions, social issues and wider circumstances and not just a particular condition?

Question Title

* 4. Did you or your loved one receive continuity of care by the same nurse or group of nurses so that you did not have to repeat information and were able to build a relationship and trust?

Question Title

* 5. How happy were you with the personal manner of staff? Were you or your loved one treated with care, compassion, dignity, respect?

Question Title

* 6. Were you happy with the scheduling and reliability of appointments?  Were you or your loved one given advance warning of any changes to appointments?

Question Title

* 7. Do/did you know what to do or who to contact between District Nurse appointments for information, advice or support or in case of emergency?

Question Title

* 8. Do you feel that family members and/or carers were involved and were their contributions valued and recognised?

Question Title

* 9. Did you feel that your District Nurse supported you or your loved one in any contact with other services and identified the need for other services to support you to access them?

Question Title

* 10. Were you confident in the clinical skills, knowledge and expertise of your District Nurse?

Question Title

* 11. Were you offered any information and/or support to self-manage your condition?

Question Title

* 12. Is there anything else you would like to tell us about your care from the District Nursing Service?

We do not collect personally identifiable information.    If you choose to give us personal information this will not be stored.  We only collect basic demographic information to ensure we are inclusive in our work.  Our full privacy statement can be found at www.healthwatchwiganandleigh.co.uk

Question Title

* 13. Age

Question Title

* 14. Gender

Question Title

* 15. Please describe your ethnicity

Question Title

* 16. Area where you live (eg Aspull, Poolstock, Higher Folds etc)

Question Title

* 17. Do you use the internet

T