* 1. How easy was it to contact Breathing Space?

* 2. Did you find the Breathing Space staff caring?

* 3. Do you feel the telephone call was to long or too short?

* 4. Did you feel that the Breathing Space advisor really listened to you?

* 5. Did you find Breathing Space professional?

* 6. How much confidence did you have in the way your call was handled?

* 7. How useful was the support, advice or information given?

* 8. Were you satisfied with the Breathing Space service overall?