AFRICAN LAW FIRM PRICING SURVEY

Our Market And Our Clients

Question Title

1. To what degree are the following statements true of your current relationships with your clients:

	Mostly true	Sometimes true	Rarely true	Not an issue	N/A
Our clients treat our estimates as a fee ‘cap’	Our clients treat our estimates as a fee ‘cap’ Mostly true	Our clients treat our estimates as a fee ‘cap’ Sometimes true	Our clients treat our estimates as a fee ‘cap’ Rarely true	Our clients treat our estimates as a fee ‘cap’ Not an issue	Our clients treat our estimates as a fee ‘cap’ N/A
Our clients want fee structures that share risk	Our clients want fee structures that share risk Mostly true	Our clients want fee structures that share risk Sometimes true	Our clients want fee structures that share risk Rarely true	Our clients want fee structures that share risk Not an issue	Our clients want fee structures that share risk N/A
Our clients want increased discounts and/or demand no rate increase	Our clients want increased discounts and/or demand no rate increase Mostly true	Our clients want increased discounts and/or demand no rate increase Sometimes true	Our clients want increased discounts and/or demand no rate increase Rarely true	Our clients want increased discounts and/or demand no rate increase Not an issue	Our clients want increased discounts and/or demand no rate increase N/A
Our clients treat us like we are commodities	Our clients treat us like we are commodities Mostly true	Our clients treat us like we are commodities Sometimes true	Our clients treat us like we are commodities Rarely true	Our clients treat us like we are commodities Not an issue	Our clients treat us like we are commodities N/A
Our competitors price aggressively	Our competitors price aggressively Mostly true	Our competitors price aggressively Sometimes true	Our competitors price aggressively Rarely true	Our competitors price aggressively Not an issue	Our competitors price aggressively N/A
It is a challenge to manage our clients’ expectations regarding the price of a matter/ project	It is a challenge to manage our clients’ expectations regarding the price of a matter/ project Mostly true	It is a challenge to manage our clients’ expectations regarding the price of a matter/ project Sometimes true	It is a challenge to manage our clients’ expectations regarding the price of a matter/ project Rarely true	It is a challenge to manage our clients’ expectations regarding the price of a matter/ project Not an issue	It is a challenge to manage our clients’ expectations regarding the price of a matter/ project N/A
It is a challenge to convince our clients that we should be instructed if we are more expensive than other firms	It is a challenge to convince our clients that we should be instructed if we are more expensive than other firms Mostly true	It is a challenge to convince our clients that we should be instructed if we are more expensive than other firms Sometimes true	It is a challenge to convince our clients that we should be instructed if we are more expensive than other firms Rarely true	It is a challenge to convince our clients that we should be instructed if we are more expensive than other firms Not an issue	It is a challenge to convince our clients that we should be instructed if we are more expensive than other firms N/A
We create accurate estimates at the beginning of our matters/ projects	We create accurate estimates at the beginning of our matters/ projects Mostly true	We create accurate estimates at the beginning of our matters/ projects Sometimes true	We create accurate estimates at the beginning of our matters/ projects Rarely true	We create accurate estimates at the beginning of our matters/ projects Not an issue	We create accurate estimates at the beginning of our matters/ projects N/A
It is difficult to convince our clients to pay for scope change/ variations	It is difficult to convince our clients to pay for scope change/ variations Mostly true	It is difficult to convince our clients to pay for scope change/ variations Sometimes true	It is difficult to convince our clients to pay for scope change/ variations Rarely true	It is difficult to convince our clients to pay for scope change/ variations Not an issue	It is difficult to convince our clients to pay for scope change/ variations N/A
It is a challenge to win enough work to keep me/ the team busy	It is a challenge to win enough work to keep me/ the team busy Mostly true	It is a challenge to win enough work to keep me/ the team busy Sometimes true	It is a challenge to win enough work to keep me/ the team busy Rarely true	It is a challenge to win enough work to keep me/ the team busy Not an issue	It is a challenge to win enough work to keep me/ the team busy N/A

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14% of survey complete.