A key role of Brent Parent Carer Forum  CIC (BPCF) is to work in partnership with commissioners and service providers to represent the views of parents and carers in order to influence services and get the best provision for children and young people aged 0-25 with SEND in Brent.

 Your feedback is so important  in ensuring services are meeting the needs of your child/YP.

 We would like to know about your 'lived experiences' of  accessing and using SEND services. we are asking you to feedback on 2022 to date. 
All surveys completed by the 6th June 2023 will in entered into a prize drawer of 3 Amazon £40 vouchers. If you want to be entered into the draw please answer the last question.  
Your responses will be fed back to the Local Authority  and Brent NHS North West London Clinical Commissioning Group (CCG) to enable them to make informed decisions that will make improvements and deliver more efficient and effective services to you as a parent, carer or family member looking after a child or young person with SEND. 
We really want to know more about your experiences to ensure together we are making a difference.

What has improved or where are there still gaps?

If you would like help completing this survey  please email admin@brentpcf.org  or call Carol Foyle 07852101492  On thursday 8th June we will host sessions to support parents  to complete the survey if needed .
We will produce a report to feedback the findings of this survey.

Thank you for your help.

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* 1. Do you consider your child/young person to have special educational needs and disabilities that require support for them to achieve their goals in life?

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* 2. If yes, please describe your child's disability (please tick all that apply)

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* 3. Who were your child's needs first identified by?

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* 4. If you made a request for an assessment to Occupational therapy, Audiology ADHD,ASD, dietician, EP, CAMHS  or any other services between January 2020  to now.
Please tell us in the box below which service your son/daughter was referred to?  
How satisfied were you with the time taken to receive your assessment ?

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* 5. While waiting for your child's diagnosis or assessment,did you receive any support from any one or service?

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* 6.
How satisfied were you with the identification of your child's needs?

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* 7. After receiving your child's diagnosis please tell use about the support you received and what services you was signposted too ?

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* 8. Please tell us post diagnosis. Is there any information or support that would helped you more  at home or at school?

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* 9. If you child/young person has complex needs from birth, how well are you  supported ?

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* 10. Were there any barriers that made it harder for you to access services ?

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* 11. If you were  informed that your child did not meet the criteria for a service, how satisfied were you with the advice given or information of alternative support or services that may be available to your child?

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* 12. Is your child  being supported at school by SEND Support ? (The Graduated Approach)

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* 13. If your child is being support by SEND support (the graduated approach) did you understand the process and felt included?

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* 14. Does your son/daughter have a Education, Health and Care Plan EHCP?

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* 15. Were you satisfied with the EHCP assessment process ?

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* 16. If your child receives support at a early years setting or school, how satisfied are you with the following?

  Very satisfied Satisfied Dissatisfied Very dissatisfied neither satified or dissatified 
The level of support your child receives at a early years setting or school
That your child has had a positive experience of transition into school setting or between settings
The communication that you receive about your child's progress.
That you are listened to and your views are considered
That the support your child receives is making a positive difference

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* 17.
 Please tell us how satisfied you are or were with the service(s) you currently or have previously used.

  Very satisfied Satisfied Dissatisfied Very dissatisfied never used 
Health visiting
The SEND support Team (SENAS)
Community children’s nursing team
Portage team (Home visiting service for pre- school children with special needs)
Early Years Inclusion Team
BOAT (Brent Outreach and Autism Team)
SENDIASS (Special Educational Needs and Disabilities, Information and Support Service)
Autism Advisory Team Behaviour Intervention Services
Early Intervention Services (eg key working, early help assessment)
Educational Psychology service
Children with Disabilities Social Care team
Adults with Disabilities Social Care team
SENAS (Special Educational Needs Assessment Service)
Speech and Language Therapy
Occupational Therapy
Physiotherapy team
Community Paediatric service
Wheelchair service
Brent Deaf and Hearing Impaired Service (BDHIS)
Brent Vision Impairment Service (BVIS)
Children and Adolescent Mental Health Service (CAMHS)
Community Mental Health Team
Disabled Children and Young People's Service (0-25) social work
Family Information Service
Young Carers Services (for siblings)
 Parent Carer support  groups 
Parent Carer services - Brent Carers service 
Brent Gateway to Services   ( Brent Gateway Partnership) 
Wellbeing and Emotional Support Team (WEST)
Supporting the Assessment for Autism Route (STAAR)
Art/Music therapy sessions
School nursing
Brent Parent Carer Forum (BPCF)
Family Wellbeing Centres
Family Solutions Team
Parenting support training/programmes 
Short Breaks 
The Front Door (MASH) Early Help 
Brent Hubs  Information and advice 
School Transport 

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* 18. These statements relate to the  services you currently or previously used Please tell us to what extent you agree or disagree

  Strongly agree Agree Disagree Strongly disagree
You and your child's views are listened to and points raised are taken into account
You are involved in planning your child's support
Information provided is adequate enough for you to make informed decisions about the support your child needs
You are actively involved in your child's assessments
Your child's needs are being met
You have a positive relationship with the people involved in supporting and planning support for your child
Your child's needs are reviewed annually and you are actively involved

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* 19. These statements relate to the impact on the support you received and/or services made on yours and your child's life.

  Strongly agree Agree Disagree Strongly disagree
The support my child receives has made a positive difference to my child's life
The support my child receives has improved my child's relationship with their family
The support my child receives has improved my child's relationships with other children
The support my child receives has led to my child being more successful at school
The support my child receives has improved my relationship with my child
The support my child receives has improved my child's life chances and outcomes for the future 
The suport I recieved as a parent has equipped me to feel better informed and equipped to understand and support my child's needs

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* 20. As Brent's official parent-led independent group/forum for families and young people with SEND 0-25, do you have any suggestions how we could improve the way we provide support to you as parents?

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* 21. A key role of BPCF is to enable parent carers are better informed, sign posted to and involved in services review and or developments.
We use a number of different ways to ensure we reach as  many  parents as possible - please  tick all the ways that would be of a benefit to you .

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* 22. How do you currently access information about SEND services in Brent (tick all that apply)

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* 23. The Council's Local Offer
The Children and Families Act changed the way in which children and young people with Special Educational Needs and Disabilities (SEND) are supported at school and in the community. The Act was implemented in September 2014. From September 2014 every local authority was required to have a “local offer” which informs parent/carers and young people with SEND what is provided in their local area, including what to expect from local early years providers, schools, colleges, health and social care. In addition, it includes information on how decisions are made about how services are allocated, how to request a personal budget, how to access more specialist support and how to complain or appeal. For more detailed information, please click on this weblink or https://www.brent.gov.uk/localoffer

  Yes No
Are you aware of the Council's Local Offer website?
Have you read the Council's Local Offer?
Have you used the Local Offer website?
Was it easy to use the website?
Did you find the information you were looking for?
 Were you aware of  the new  Preparing for Adulthood - PFA (brentyouthzone.org.uk)

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* 24. Do you have any suggestions for how we could improve the Local Offer or the Local Offer website?

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* 25. Do you have any suggestions on how we can improve services for children and young people with special educational needs and disabilities?

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* 26. Thank you for taking the time to complete this survey it is much appreciated. Would you be interested in being involved to improve services in the future? This could be in a number of ways for example, taking part in focus groups,  joining the Brent Parent Carer Forum,  or training to become SEND parent Champion. If you would like to hear more about these and other opportunities then please complete contact details below (please be assured that your personal data will be held in the strictest confidence and in compliance with GDPR and our  Data Protection Policy):

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* 27. if you want to be entered into the prize drawer please let us have your name and mobile number 

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