We would like to thank you for taking the time to contact the ICB recently concerning your complaint. Patient feedback is extremely valuable and we use it to shape our services and inform commissioning decisions.
We would therefore be grateful if you could please take a few minutes to answer the questions below. Your answers will be helpful in giving us ongoing insight into what we are doing well and where we could improve.
All information provided will be treated confidentially and if you choose to share contact details these will only be used to contact you about your responses and will not be shared. For more information about how the ICB uses your personal data please visit: How we use your information - NHS BNSSG ICB
Please contact the Customer Services team by email bnssg.customerservice@nhs.net or by phone on 0117900 2655 if you would like to answer this survey in a different format, if you have any questions or need any further information.