At the West Midlands Pension Fund, we look to put our customers at the heart of everything we do. We are always looking to improve the services that we provide and we value your feedback. Please take a moment to share your views with us using this online survey.

During the survey, we will ask you for some personal information to allow us to analyse your feedback. Any personal information provided won't be published or shared with third parties. For more information on how the Fund uses your personal information, please see our Privacy Notice.
 
If you have any questions or requests that are personal to your account, you can use online, secure messaging to ask us a question within the Pensions Portal or you can call us on 0300 111 1665.




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* 1. Your personal information:

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* 2. Please tell us your customer status:

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* 3. What was your most recent interaction with the West Midlands Pension Fund?

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* 4. How satisfied are you with your most recent interaction with the West Midlands Pension Fund?

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* 5. How satisfied are you with the overall service that you have received from the West Midlands Pension Fund?

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* 7. In your opinion, what do we do well?

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* 8. In your opinion, what can we improve?

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* 9. Please provide any additional comments that you wish to make:

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* 10. Finally, we may like to get in touch with you to talk about your experience of the Fund and the areas we could look to improve. We won't be able to get in touch with everyone, but if you are happy for us to contact you, please tick the box below.

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