ITSM Research - Learning & Certifications

Introduction

12% of survey complete.

Thank you for participating in the AXELOS Global Best Practice survey on IT Management Frameworks!

We would like to find out your opinions on current IT Management frameworks and approaches, as well as how you feel about the learning journey to mastering them.

For the purposes of the survey, we have divided components of any IT Management framework into the following categories:

core principles
concepts & terminology
key activities
detailed procedures & techniques
generic templates & job aids
organizational design

The survey has 21 questions, and should take about 10 to 15 minutes of your time. You responses will be used for analytical purposes only, and will not be shared or publicised in any way.