Tenant Consultation 2021


As a registered social landlord Ark is regulated by the Scottish Housing Regulator  and monitored against the Scottish Social Housing Charter

Each year we produce an ARC Report, this is the Annual Return Charter. This report outlines how we have performed in the previous year against the set of standards that are set out by Scottish Housing Regulator. 

We want to know more about how useful you find the report and whether we should change it. Question 14 of the survey asks if you would like to volunteer to help shape the final version of the ARC report and we would welcome such input. 

Please note this survey will close on Friday 17th September 2021

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* 1. What does the Annual ARC Report mean to you as a tenant?

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* 2. Do you want more information on why Ark provides tenants with an annual ARC report?

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* 3. Thinking about the information that was provided in last years report - is there anything else you think should be included in the report?

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* 4. How important do you feel that information on tenancy sustainment is included in the report? (5 = Very 1= Not important)

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* 5. How important do you feel that information on Scottish Housing Quality Standards is included in the report? (5 = Very 1= Not important)

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* 6. How important do you feel that information on how Ark spend their money is included in the report? (5 = Very 1= Not important)

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* 7. How important do you feel that information on repairs and maintenance is included in the report? (5 = Very 1= Not important)

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* 8. How important do you feel that information on quality of housing is included in the report? (5 = Very 1= Not important)

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* 9. How important do you feel that information on neighborhood and communities  is included in the report? (5 = Very 1= Not important)

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* 10. How important do you feel that information on tenant engagement and participation is included in the report? (5 = Very 1= Not important)

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* 11. How important do you feel that information on value for money is included in the report? (5 = Very 1= Not important)

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* 12. How important do you feel that information on upcoming developments is included in the report? (5 = Very 1= Not important)

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* 13. What did you think of the presentation/layout of last years report?

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* 14. Would you be interested in being involved in a focus group to discuss to discuss the next Annual Return Charter Report? If so please provide your details below:

0 of 14 answered
 

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