What is your name?

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* 1. What is your name?

What is the first line of your address? For example 5 High Street

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* 2. What is the first line of your address? For example 5 High Street

Please enter your order number (from survey cover letter/email) or basic description of work such as 'toilet repair' or 'gas check'

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* 3. Please enter your order number (from survey cover letter/email) or basic description of work such as 'toilet repair' or 'gas check'

Did our contractor make an appointment to carry out this repair?

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* 4. Did our contractor make an appointment to carry out this repair?

Was this appointment kept?

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* 5. Was this appointment kept?

How many visits did our contractor make to your home to complete the work?

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* 6. How many visits did our contractor make to your home to complete the work?

If the repair took 2 or more visits, can you tell us why?  For example - did the contractor need to get parts?

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* 7. If the repair took 2 or more visits, can you tell us why?  For example - did the contractor need to get parts?

Are you happy with the work?

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* 8. Are you happy with the work?

Was the contractor polite & courteous?

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* 9. Was the contractor polite & courteous?

Do you have any other comments about this repair?

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* 10. Do you have any other comments about this repair?

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