Welcome to the Healthwatch annual survey 2018/19

This annual survey helps us to shape and deliver our service better.

Local Healthwatch is here to:

- help people find out about local health and social care services
- listen to what people think of services
- help improve the quality of services by informing organisations who run services, and the government know what people want from care
- encourage people who run the services to involve the public in changes to care

To find out more please visit our website www.healthwatchbarkinganddagenham.co.uk

WHO KNOWS? 

Healthwatch are undertaking a piece of work called 'WHO KNOWS'. By taking part you will help us find out the following:

- Have people have heard of us? 
- How we can improve our engagement with the local community
- What works well and what needs improvement in health services

Any recommendations from this report will be taken forward in next year’s work-plan. Your feedback  influences what areas of health and care we look into, for example last year local people told us they wanted Healthwatch to look into social isolation and access to GP practices. Their voices did not go unheard as these are the areas we are focusing on this year.  

This questionnaire is for residents only. 
If you are a provider please click here for the relevant survey or call us on 0800 298 5331

If you have any questions, please feel free to contact us on speak to the Healthwatch Team on 0800 298 5331.

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* 1. Were you aware of Healthwatch Barking and Dagenham before taking part in this survey?

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* 2. If you didn't know about Healthwatch Barking and Dagenham, do you use social media? (Please tick all that apply)

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* 3. Thinking about venues you go to: where would you like someone from Healthwatch to be available to speak to? (Please tick all that apply)

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* 4. If you had heard about us before taking part in this survey, how did you hear about us? Please tick all that apply

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* 5. Healthwatch provides an information and signposting service.  It can also advise people how to complain about a health or care service if necessary.  Were you aware that we offer these services?

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* 6. If you already knew about us, please tell us if and how you have been      involved (please tick all that apply)

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* 7. How has your involvement with Healthwatch made a difference to you?

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* 8. How do you think we could do better?

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* 9. Do you have any areas you think we should focus on in health or social care in Barking  and Dagenham ? If so, please let us know why!

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* 10. If you would like to get involved in Healthwatch Barking and Dagenham please provide your details so we can contact you

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