Supporters' Survey 2021 - Burton Albion Football Club

Question Title

* 1. How often do you attend match days?

Weekly

Fortnightly

Monthly

2+ Months

Other (please specify)

Question Title

* 2. What is your gender?

Female

Male

Other

I prefer not to answer

Other (please specify)

Question Title

* 3. What is your age?

Under 16

16 to 21

21 to 30

31 to 45

45 to 60

60 to 75

75 plus

Question Title

* 4. Do you attend match days with children?

Yes

Sometimes

Question Title

* 5. I am a proud BAFC supporter - 0 Strongly disagree to 10 strongly agree

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 6. I feel Burton Albion is a family-friendly club

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 7. If your child has a junior supporters' membership (Baby Brewers, Mini Brewers, Team Brewers), does it offer value for money? (please skip the question if you don't have a Junior Brewer in your family)

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 8. The club takes the fans' opinions into consideration

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 9. The club recognises and values the support of the fans

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 10. Are the toilet facilities clean and hygienic?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 11. There is a good range of refreshments available

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 12. The refreshments available are good value for money

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 13. The queuing time for refreshments is reasonable

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 14. BAFC staff are helpful and friendly

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 15. Does the club provide a good matchday experience?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 16. Does the club provide a good matchday experience for children?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 17. Burton Albion FC is always looking to improve the family experience at the Pirelli Stadium. Would you like to see any of the following introduced. Tick as many as you wish.

A seated family area

Special family admission tickets

Goody bag for children

Chance to meet the players

Family zone with special activities inside the ground

Children's food boxes

Other (please specify)

Question Title

* 18. Do you feel safe returning to the Pirelli Stadium following Covid 19 restrictions?

Yes

Question Title

* 19. Are there any Covid safety measures you wish to see maintained?

Question Title

* 20. Would a surge in Covid infections make you consider not coming to games?

Yes

Question Title

* 21. Do you travel to away games?

Every game

Occasionally

If never then please tell us why

Question Title

* 22. If you travel to away games do you travel on the official coaches?

Every game

Occasionally

If never then please tell us why

Question Title

* 23. Would you recommend official away travel

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 24. Matchday tickets for the Pirelli Stadium can be easily purchased

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 25. Are matchday ticket prices good value for money?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 26. Do Season Tickets provide good value for money?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 27. Is there is a good selection of merchandise available from the club shop?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 28. Is the quality of the merchandise of a high standard?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 29. Does the merchandise offer value for money?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 30. The club's social media is informative and engaging?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 31. The BAFC website is informative and engaging?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 32. iFollow Brewers video content is informative and engaging

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 33. The match programme is of good quality

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 34. The club interacts positively with the local community

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 35. The stadium is easily accessible

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 36. The stewards are helpful on a match day

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 37. I feel safe when entering and exiting the stadium

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 38. Does the club communicate well with its fans?

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 39. Matchday hospitality offers good value for money

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 40. Matchday hospitality meals are good quality

Rating out of 10

Clear

i We adjusted the number you entered based on the slider’s scale.