Better Business for All Survey 2018 Have your say - What do you really think of regulation? Question Title * 1. In which local authority area is your business based? Swindon Wiltshire Both Other (Please specify.) OK Question Title * 2. Which areas of regulation are most relevant to your business? (Select all that apply.) Food Hygiene Health & safety Pollution control/air quality Trading Standards Licensing Fire safety Planning Building Control Other (Pease specify.) OK Question Title * 3. What do you feel works well? (Select all that apply.) Service delivered by staff Communication Guidance and information available Response time to enquiries Local Authority website – easy to navigate Other (Please specify.) OK Question Title * 4. What could be improved? (Select all that apply.) Length of time to get licence/planning permission etc. Navigation of website to understand what is required to be compliant Access to the right person for advice Don’t use regulatory services for fear this might trigger an inspection Other (Please specify.) OK Question Title * 5. Where do you currently go for advice and support on regulatory matters? (Select all that apply.) Direct to regulatory officers Local Authority website Wiltshire & Dorset Fire and Rescue Service website Swindon & Wiltshire Growth Hub Government department websites (e.g. HSE, Food Standards Agency, Regulatory Delivery Trade associations/Federation of Small Businesses/Chamber of Commerce External consultants Private Legal Advice Other (Please specify.) OK Question Title * 6. How would you like to receive advice on regulatory matters from your local authority services? (Select all that apply.) Local Authority or Fire Service Contact Centre Telephone individual officer Face-to-face meeting Web-based advice Live chat facility Email officer/team Consumer Advice websites Business Networking Events Other (Please specify.) OK Question Title * 7. How could access to advice about regulation be improved? (Select your top three.) Single point of contact for advice Notifications when relevant regulations change Networking events Start-up guides Web-based advice, e.g. Swindon & Wiltshire Growth Hub Drop-in advice sessions Newsletter Other (Please specify.) OK Question Title * 8. What level of understanding do you think local regulatory officers have of the issues faced by business? (Please select ONE answer.) Very good Good Limited None OK Question Title * 9. Would you be willing to pay for additional advice, support or training on regulatory matters specifically tailored to your business from your local regulatory services? Yes No OK Question Title * 10. If you answered yes to question 9 how would you prefer to pay for this service? An ad hoc “Pay as you go" hourly arrangement A one-off fee for a prescribed contractual service Other (Please specify.) OK Question Title * 11. If you could change one thing about the way regulation is delivered in the SWLEP area, what would it be? OK Question Title * 12. If you would like to be kept informed about Better Business for All, and the work of the Sindon & Wiltshire Local Enterprise Partnership, please provide your details below: Name Company Address Address 2 City/Town State/Province ZIP/Postal Code Country Email Address Phone Number OK Question Title * 13. Business size Sole Trader Micro 1 - 9 Small 10 - 49 Medium 50 - 249 Large 250+ OK DONE