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Patient Experience Survey - Name & Role on Hospital Theatre Caps

When a patient arrives in hospital for their operation or another procedure, they are often greeted by healthcare staff who are dressed in theatre clothing, known as 'scrubs', or they may be wearing other similar clothing. When more than two members of healthcare staff are wearing scrubs, it can be difficult for vulnerable and anxious patients to know who they are speaking to, and what role individual members of staff will play in their care.

A new initiative called the 'Theatre Cap Challenge' has been gaining popularity among some healthcare staff recently in a bid to improve patients' experience before, during and after an operation. The concept is simple: staff wear a theatre hat displaying their name and role in your care. This helps to inform patients of who is involved in their care and enables staff to build an early bond and connection with the people they are caring for.

We are a group of healthcare professionals trialing this initiative in various hospitals. We are interested in the views of patients, carers and members of the public in this new initiative and would like to invite you to share your thoughts in this short survey.  The results of this survey will be shared with the Patients Association and other relevant patient groups. General results will be made public but all individual views will be kept anonymous and confidential.

If you have any questions please email Sethina.Watson@nhs.net.

Thank you for your time and participation in this project.

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* 1. Before we get started on the questions, tell us, do you work in healthcare yourself?

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* 2. Thank you. Let's get started with the questions. It shouldn't take you too long to complete.

Have you heard of the #TheatreCapChallenge, seen staff wearing theatre hats with their name and role,  or have you seen pictures of people wearing them online?

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* 3. Would you like to see staff looking after you wearing hats with their name and role on? 

For example 'Dave, Anaesthetist' or 'Sarah, Surgeon'.

Click here for an image example if you have never seen them.

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* 4. Do you think that names and roles on hats are a good idea to improve the patient experience?

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* 5. Would name and role on theatre hats help you understand who is looking after you?

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* 6. Would you find this reassuring during your hospital visit/surgery?

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* 7. Based on previous experience, do most staff members introduce themselves with their name and explain their role in your care?

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* 8. If they did introduce themselves can you remember their name and role later on?

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* 9. Can you tell a staff members’ role from their uniform?

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* 10. Are staff names clearly visible to you on badges and ID cards?

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* 11. Do you think there may be any other benefits from the name and role theatre caps initiative #TheatreCapChallenge?

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* 12. Lastly, please tell us a bit more about your age range

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* 13. Your gender

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* 14. Please share any additional comments about this initiative.  Many thanks for your time.

If you're interested in other surveys and would like to have your say as a patient, you can join the Patients Association, an independent charity campaigning for improvements in care, here: www.patients-association.org.uk/membership
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