Carer consultation questionnaire

In Summer 2018 the North East Lincolnshire Clinical Commissioning Group will be required to retender for our North East Lincolnshire (NEL) Carers’ Support Service provision (currently at 1 Town Hall Square, Grimsby). The Carers’ Support Service is our main support service for carers, providing a range of services as follows:

·   Befriending
·   Counselling
·   Information & Advice
·   Support groups
·   Signposting/referral
·   Advocacy
·   Holistic therapies
·   Social activities/ outings
·   Training/education
·   End of life support
·   Emotional/practical support
·   Specialist benefits/financial advice
·   1-1 carer support
 
We are seeking the views of carers about the current service provision. We would be grateful if you would complete the short survey which follows.

* 1. Are you:

* 2. Please tick your age group:

* 3. Do you care for:

* 4. Are you a:
(please tick all that apply)

* 5. Do you consider yourself to have a disability:

* 6. Does the person/s you care for have:
(please tick all that apply)

* 7. Are you registered with the NEL Carers’ Support Service (1 Town Hall Square):

* 8. Please rate the following, using your experience of  the NEL Carers’ Support Service (1 Town Hall Square):
(please tick one rating for each item below)

  Very good Good Okay Poor Very poor Unsure
Advice and information
Benefits advice
Holistic therapies
Advocacy
Befriending
Support groups
Counselling
1 to 1 support
Activities/ day trips
Carers funding
Signposting to other services
Training/education
Centre accessibility
Experience of staff
Opening times

* 9. If you have ticked any of the above services as ‘good’ or ‘very good’ please explain why you feel these services have worked well:

* 10. If you have ticked any of the above services as ‘poor’ or ‘very poor’ please explain how you feel each service could be improved:

* 11. Would you like to see carers’ support services delivered in community venues as well as at the main centre in 1 Town Hall Square (e.g. GP surgeries, libraries, community centres, etc.):

* 12. Have you found that anything has stopped you from using the services/support at the NEL Carers’ Support Service (1 Town Hall Square), e.g. not being able to free up the time for yourself, etc.:

* 13. Do you think there are any gaps in the current carers’ services provided by the NEL Carers’ Support Service (1 Town Hall Square):

* 14. Please add any further comments about the NEL Carers’ Support Service (1 Town Hall Square):

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