Refill Hub - Shopping Preferences

Refill Hub Locations

Refill Hub is a mobile refill shop selling a range of organic and non organic foods, snacks, cleaning products and toiletries - all packaging free.

Since launch in October Refill Hub has been gaining momentum and a fabulous loyal customer following. The latest lockdown meant a change in operation but as we slowly move towards normality I would like to understand more about what my customers would like in terms of how you shop with me.

I would love you to complete this very quick questionnaire in order to help me, to help you in your zero waste journeys! Thank you

Question Title

* 1. How likely would you be to use Refill Hub for your refill shopping if located at Burnham high street market on a Wednesday?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Other (please specify)

Question Title

* 2. How likely would you be to use Refill Hub for your refill shopping if located at Holyport on a Thursday?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Other (please specify)

Question Title

* 3. How likely are you to use Refill Hub for your refill shopping if located at Metre market (cookham Dean) on friday mornings?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Other (please specify)

Question Title

* 4. How likely would you be to use Refill Hub for your refill shopping if located at Norden Farm centre for the arts on a saturday morning?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Other (please specify)

Question Title

* 5. How likely would you be to use Refill Hub for your refill shopping if located at Norden Farm centre for the arts on a weekday evening (once fully re-opened)?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Other (please specify)

Question Title

* 6. How likely would you be to use Refill Hub for your refill shopping if located at Bourne End Community & craft market on a saturday morning (1 per month)?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Other (please specify)

Question Title

* 7. How likely would you be to use Refill Hub as a doorstep delivery service to your area (containers are left on doorstep, collected, filled and returned to doorstep)?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Comment

Question Title

* 8. Which is your preferred options for shopping with Refill Hub?

In person at set location (e.g. market)

Doorstep delivery

Both of the above

None of the above

What is your reason for choosing delivery rather than shopping in person?

Question Title

* 9. Do you find that there are any barriers to shopping with Refill Hub?

No barriers, I already shop with Refill Hub

No barriers, I intend to shop with Refill Hub

No barriers but I shop refills elsewhere

Yes, I find it time consuming to get containers ready

Yes, I don't know what containers to use

Yes, I think that prices are too high

Yes, none of the locations or deliveries work for me

Other (please specify)