Your opinion matters!

At Astraline we pride ourselves on delivering telecare services, which allow you to live independently in your own home.  

It is important to us that we continue to deliver excellent services and learn more about our customers. The below survey is an opportunity for you to give honest feedback and help us improve and develop our services.

Question Title

* 1. How did you first find out about Astraline?

Question Title

* 2. Overall, how do you feel about the level of customer service you have received from Astraline?

Question Title

* 3. If you have raised a concern, or needed assistance, have Astraline acted upon and responded to these quickly?

Question Title

* 4. How likely are you to recommend Astraline’s services to a friend or family member?

Question Title

* 5. Have you found the Astraline team to be professional, friendly and compassionate?

Question Title

* 6. If you have needed to use the service, have you felt involved in the course of action the operator took?

Question Title

* 7. Does the telecare device and the service that you have adequately serve your needs?

Question Title

* 8. Have you visited our website?

Question Title

* 9. Are you on social media? (Facebook/Twitter/Instagram)

Question Title

* 10. What can we do better to serve your needs? 

Question Title

* 11. If you are happy for us to contact you in the future, please fill in your name and contact details below.

0 of 11 answered
 

T