COVID-19 – Alloa First Supporting business to recovery - Survey

What support is needed during COVID-19

COVID-19 is going to bring us all new challenges. Alloa First are very aware of the stress being put on businesses during this COVID-19 pandemic and want to assist as best we can through these unprecedented times. Alloa First is actively seeking every Town Centre Grant that is available as to better support driving Alloa business forward so we need your input!

We want to ensure that the voices of our local business community and organisations are heard, and that everyone is accessing the support available. We want to hear from you about what you need in the short, medium and long term so please complete this short survey to let us know how this challenge is affecting you, your staff and the wider community.

Your contact name and email will not be shared externally. By submitting your contact details, you consent to us contacting you with general guidance, support and relevant information.

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* 1. What is your biggest concern at the moment? ( Tick all that apply)

Loss of Income

Reduced Productivity

Closure of Premises

Possible cessation of trading

Cash Flow

Other (please specify)

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* 2. What actions have you already taken or been forced to take as a result of the COVID-19 pandemic? (tick all that apply)

Staff on reduced hours

Laid staff off

Increased staff

Implemented Furlough

Implemented flexible working hours

Reduced opening hours

Changed access arrangements for customers and supplier

Stockpiled good / supplies

Diversified your product or approach

Closed premises

Other (please specify)

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* 3. If you have had to close your premises are you still able to work / trade

Online

By telephone

Delivery service

Other (please specify)

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* 4. How useful have you found the Government advice available to businesses and organisations at this time?

Extremely useful

Very useful

Somewhat useful

Not so useful

Not at all useful

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* 5. What is the single most important thing that will help your business in the short term ( next 3 months).

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* 6. What is the single most important thing that will help your business in the medium term ( 6 months)

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* 7. Please rate how important you regard each project / activity to help you recover from the impact of COVID-19.

	Extremely Important	Very Important	Somewhat Important	Not so Important	Not at all important
Free delivery service which all businesses can access using local taxis.	Free delivery service which all businesses can access using local taxis. Extremely Important	Free delivery service which all businesses can access using local taxis. Very Important	Free delivery service which all businesses can access using local taxis. Somewhat Important	Free delivery service which all businesses can access using local taxis. Not so Important	Free delivery service which all businesses can access using local taxis. Not at all important
Business to Business loyalty card including industrial estates	Business to Business loyalty card including industrial estates Extremely Important	Business to Business loyalty card including industrial estates Very Important	Business to Business loyalty card including industrial estates Somewhat Important	Business to Business loyalty card including industrial estates Not so Important	Business to Business loyalty card including industrial estates Not at all important
Free entry in Love Local marketing campaign - 28,000 distribution	Free entry in Love Local marketing campaign - 28,000 distribution Extremely Important	Free entry in Love Local marketing campaign - 28,000 distribution Very Important	Free entry in Love Local marketing campaign - 28,000 distribution Somewhat Important	Free entry in Love Local marketing campaign - 28,000 distribution Not so Important	Free entry in Love Local marketing campaign - 28,000 distribution Not at all important
Regular communication with signposting to updated Government information and other relevant information	Regular communication with signposting to updated Government information and other relevant information Extremely Important	Regular communication with signposting to updated Government information and other relevant information Very Important	Regular communication with signposting to updated Government information and other relevant information Somewhat Important	Regular communication with signposting to updated Government information and other relevant information Not so Important	Regular communication with signposting to updated Government information and other relevant information Not at all important
Brochure focused promoting the products and services of local businesses e.g. Phone Ordering, Home Delivery, or a service at a reduced or no cost.	Brochure focused promoting the products and services of local businesses e.g. Phone Ordering, Home Delivery, or a service at a reduced or no cost. Extremely Important	Brochure focused promoting the products and services of local businesses e.g. Phone Ordering, Home Delivery, or a service at a reduced or no cost. Very Important	Brochure focused promoting the products and services of local businesses e.g. Phone Ordering, Home Delivery, or a service at a reduced or no cost. Somewhat Important	Brochure focused promoting the products and services of local businesses e.g. Phone Ordering, Home Delivery, or a service at a reduced or no cost. Not so Important	Brochure focused promoting the products and services of local businesses e.g. Phone Ordering, Home Delivery, or a service at a reduced or no cost. Not at all important
Approach supermarkets for voluntary contributions towards future projects	Approach supermarkets for voluntary contributions towards future projects Extremely Important	Approach supermarkets for voluntary contributions towards future projects Very Important	Approach supermarkets for voluntary contributions towards future projects Somewhat Important	Approach supermarkets for voluntary contributions towards future projects Not so Important	Approach supermarkets for voluntary contributions towards future projects Not at all important
Professional advice from accountant or banker on financial support available	Professional advice from accountant or banker on financial support available Extremely Important	Professional advice from accountant or banker on financial support available Very Important	Professional advice from accountant or banker on financial support available Somewhat Important	Professional advice from accountant or banker on financial support available Not so Important	Professional advice from accountant or banker on financial support available Not at all important
Continued & relevant marketing and PR where appropriate e.g Social Media etc	Continued & relevant marketing and PR where appropriate e.g Social Media etc Extremely Important	Continued & relevant marketing and PR where appropriate e.g Social Media etc Very Important	Continued & relevant marketing and PR where appropriate e.g Social Media etc Somewhat Important	Continued & relevant marketing and PR where appropriate e.g Social Media etc Not so Important	Continued & relevant marketing and PR where appropriate e.g Social Media etc Not at all important
Digital treasure trails and competitions	Digital treasure trails and competitions Extremely Important	Digital treasure trails and competitions Very Important	Digital treasure trails and competitions Somewhat Important	Digital treasure trails and competitions Not so Important	Digital treasure trails and competitions Not at all important
Shop Local - Fiver Fest - a national campaign to spend £5 in local businesses	Shop Local - Fiver Fest - a national campaign to spend £5 in local businesses Extremely Important	Shop Local - Fiver Fest - a national campaign to spend £5 in local businesses Very Important	Shop Local - Fiver Fest - a national campaign to spend £5 in local businesses Somewhat Important	Shop Local - Fiver Fest - a national campaign to spend £5 in local businesses Not so Important	Shop Local - Fiver Fest - a national campaign to spend £5 in local businesses Not at all important
HR and Legal support	HR and Legal support Extremely Important	HR and Legal support Very Important	HR and Legal support Somewhat Important	HR and Legal support Not so Important	HR and Legal support Not at all important
Training webinars eg Online selling, digital marketing, preparing cash flows & projected figures	Training webinars eg Online selling, digital marketing, preparing cash flows & projected figures Extremely Important	Training webinars eg Online selling, digital marketing, preparing cash flows & projected figures Very Important	Training webinars eg Online selling, digital marketing, preparing cash flows & projected figures Somewhat Important	Training webinars eg Online selling, digital marketing, preparing cash flows & projected figures Not so Important	Training webinars eg Online selling, digital marketing, preparing cash flows & projected figures Not at all important
Shop Local - loyalty card for Clackmannanshire residents	Shop Local - loyalty card for Clackmannanshire residents Extremely Important	Shop Local - loyalty card for Clackmannanshire residents Very Important	Shop Local - loyalty card for Clackmannanshire residents Somewhat Important	Shop Local - loyalty card for Clackmannanshire residents Not so Important	Shop Local - loyalty card for Clackmannanshire residents Not at all important
Information on utilities and business savings	Information on utilities and business savings Extremely Important	Information on utilities and business savings Very Important	Information on utilities and business savings Somewhat Important	Information on utilities and business savings Not so Important	Information on utilities and business savings Not at all important

Other (please specify)

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* 8. Please share any additional ideas and comments.

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* 9. Please provide a contact name, telephone and email to ensure we can keep you update.

Name

Company

Email Address

Phone Number