Highlands and Islands Enterprise (HIE) has commissioned Indigo House Group to undertake research to better understand the impacts of potential withdrawal of banking services on businesses, households and community groups.

This survey is focused on personal use of local bank services, and awareness and attitudes to alternative service provision. It is targeted at all who have a current account with a bank for their personal finances.

Please answer all the questions with reference to your main current account. The survey should take around 15 minutes to complete. Please ignore any questions that don't apply to you. 

Responses will be processed in accordance with the Data Protection Act (1998), and all responses will be reported at aggregated level.

If you have any questions about the research, please contact Anna Evans of the Indigo House Group or Catherine MacNeil at HIE.

4% of survey complete.