Highlands and Islands Enterprise (HIE) has commissioned Indigo House Group to undertake research to better understand the impacts of potential withdrawal of banking services on businesses, households and community groups.

This survey is intended for office bearers or other individuals with responsibility for managing the bank account of a community or voluntary group, including local branches of national organisations (with separate accounts).  It focuses on use of local bank services, and awareness and attitudes to alternative service provision.  Please answer all the questions from the perspective of the group you represent.

The survey should take around 15 minutes to complete.  Please leave blank any questions which don't apply to your organisation.

Responses will be processed in accordance with the Data Protection Act (1998), and all responses will be reported at aggregated level.

If you have any questions about the research, please contact Anna Evans of the Indigo House Group or Catherine MacNeil at HIE.

5% of survey complete.