2020 Annual Member Statement Feedback

Thank you for completing this 3 minute survey about your Annual Member Statement - all responses will be anonymous, and we’ll use your feedback to improve next year’s statement.

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* 1. When did you join USS?

Less than 2 years ago

More than 2 years ago

Don’t know

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* 2. To what extent would you agree with the following statements about the Annual Member Statement?

	Strongly Disagree	Disagree	Neither Agree or Disagree	Agree	Strongly Agree
It was easy to read and understand	It was easy to read and understand Strongly Disagree	It was easy to read and understand Disagree	It was easy to read and understand Neither Agree or Disagree	It was easy to read and understand Agree	It was easy to read and understand Strongly Agree
The information was relevant to me	The information was relevant to me Strongly Disagree	The information was relevant to me Disagree	The information was relevant to me Neither Agree or Disagree	The information was relevant to me Agree	The information was relevant to me Strongly Agree
It made my pension situation clear	It made my pension situation clear Strongly Disagree	It made my pension situation clear Disagree	It made my pension situation clear Neither Agree or Disagree	It made my pension situation clear Agree	It made my pension situation clear Strongly Agree
It made me think about my pension choices or retirement options	It made me think about my pension choices or retirement options Strongly Disagree	It made me think about my pension choices or retirement options Disagree	It made me think about my pension choices or retirement options Neither Agree or Disagree	It made me think about my pension choices or retirement options Agree	It made me think about my pension choices or retirement options Strongly Agree
The content was short enough to keep me engaged	The content was short enough to keep me engaged Strongly Disagree	The content was short enough to keep me engaged Disagree	The content was short enough to keep me engaged Neither Agree or Disagree	The content was short enough to keep me engaged Agree	The content was short enough to keep me engaged Strongly Agree

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* 3. How has reading the Annual Member Statement affected the following aspects of your saving for retirement?

	Worse	Same	Better
My ability to plan ahead	My ability to plan ahead Worse	My ability to plan ahead Same	My ability to plan ahead Better
My confidence in my USS income at retirement	My confidence in my USS income at retirement Worse	My confidence in my USS income at retirement Same	My confidence in my USS income at retirement Better

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* 4. What did you like most about your 2020 Annual Member Statement?

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* 5. What one thing could we do to improve the Annual Member Statement?

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* 6. Having read your Annual Member Statement, what are you going to do now? (Please select all that apply.)

Find out more information about my retirement options

Find out more information about the Investment Builder Funds and their performance

Find out more information about transferring into the scheme

Make additional contributions

Change my investment decisions

Update my personal details

Update my Expression of Wish form

Update my Potential Beneficiaries form

Start thinking about my retirement plans

I do not plan to take any further actions at this time

Other (please specify)