Page1 / 9
 
11% of survey complete.

Please rate the following statements.

When calling to make an appointment: -

  Strongly Disagree Slightly Disagree Neither Agree nor Disagree Slightly Agree Strongly Agree
My call was answered promptly
Reception staff were polite and helpful
I was able to get an appointment at a time convenient to me

When arriving for my appointment: -

  Strongly Disagree Slightly Disagree Neither Agree nor Disagree Slightly Agree Strongly Agree
I received a friendly welcome from the reception staff
The waiting area was clean and well-presented

When I saw the vet/nurse: -

  Strongly Disagree Slightly Disagree Neither Agree nor Disagree Slightly Agree Strongly Agree
The staff were courteous and helpful
My pet's condition and treatment were explained clearly
My pet received good quality care and treatment
I felt the services and treatment my pet received were good value for money

T