Tell Us What You Think: ACE service.

You recently used this service for your child, or a child you look after. This is a pilot service, so we want to know how well the service worked for you and your child. It usually takes 5 - 10 minutes to fill it in.

What you tell us will help us make sure we are getting things right. If it is not we want to make the right changes. 
If you need any help filling this form in please ring 01274 364561 during office hours. 

Most questions ask you  to choose one answer that is closest to how much you agree with a statement. You can add extra comments for most questions if you want to. 

Thank you for taking the time to do this, your feedback is really important. 

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* 1. Are you:

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* 2. My child and I felt safe with the ACE team nurse who visited

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* 3. The nurse listened to me and my child

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* 4. My child and I were given enough time to say how we felt. 

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* 5. My child and I found it easy to talk to the nurse

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* 6. I was given information about my chlld's care and told who to contact if my child became unwell or I needed more advice. 

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* 7. My child and I had the right amount of contact with the ACE nurse ( visits and telephone).

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* 8. My child and I felt the nursing team supported us well. 

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* 9. It was easy to contact the nursing team if we needed them

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* 10. My child and I were involved in all the decisions about my child's treatment. 

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* 11. I felt confident to manage my child's conditon at home after the nurse visited or called us.

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* 12. If your child has the same problem in the future, do you think the advice given by the ACE service this time will help you decide on how best to look after them next time?

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* 13. Please use this space to tell us any other comments about the ACE service.  

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* 14. Please tell us the age of your child at the time they used the service.

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* 15. Is English your first language?

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