React to the Act: Professional Opinion of the Impact on Older People of the SSWBA

Age Alliance Wales want to find out how the Social Service and Well-being Act (2014) is impacting the lives of older people after it was introduced on 6th April 2016.

We are seeking the opinion of professionals working directly with older people to gather professional opinion of the impact of the lives of older people. For the purposes of the survey, and in line with Welsh Government’s Strategy for Older People, we are defining an older person as anyone over the age of 50 years.

To share your professional experiences we invite you to complete this short survey.

It should take approximately 10 minutes to complete.

Age Alliance Wales is an alliance of 23 national voluntary organisations working with, and for, older people in Wales.

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* 1. Job Role: 

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* 2. Organisation:

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* 3. Sector:

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* 4. In which local authority do you work? 

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* 5. Have you directly supported older people who have received a needs  assessment or needs assessment review from Social Service since 6th April 2016
 

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* 6. In your opinion at needs assessments / needs assessment reviews are ‘what matters’ conversations taking place effectively with older people?

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* 7. In your opinion at needs assessments / needs assessment reviews are older people are being encouraged to identify their own strengths and the support available to them from family, friends or the community?

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* 8. In your opinion at needs assessment or needs assessment reviews are older people being given opportunities for support from an appropriate ‘other’ person or professional advocate? 

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* 9. In your opinion following a needs assessment or needs assessment review are older people signposted to appropriate care / support services for achieving well-being?
(* The Social Services and Well-being (Wales) Act 2014 defines “Well-being”, in relations to 8 parts of a person’s life (a) physical and mental health and emotional well-being; (b) protection from abuse and neglect; (c) education, training and recreation; (d) domestic, family and personal relationships; (e) contribution made to society; (f) securing rights and entitlements; (g) social and economic well-being; (h) suitability of living accommodation)

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* 10. In your opinion following a needs assessments or needs assessment review are older people able to access appropriate support services?

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* 11. In your opinion following a needs assessment or needs assessment review do you believe ‘person- centred care plans’ for older people have been monitored and evaluated? 

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* 12. If you worked with older people before 6th April 2016 have you experienced a change in services available?

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* 13. In your opinion what difference have the changes in services available made to the lives of older people?

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* 14. In your opinion, how satisfied were you in the standard of services offered to older people before 6th April 2016?

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* 15. In your opinion, how satisfied are you in the standard of service offered to older people since 6th April 2016?

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* 16. Please add any comments on your experience of support services 

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* 17. Since 6th April 2016 have you seen information produced by the local authority to help older people understand how the changes made by the Act will impact them and their family members or carers? This could be online, leaflet or local media.

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* 18. In your opinion since 6th April 2016 has it been easier for older people to access information and advice in relation to social services and well-being?

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* 19. In your opinion since 6th April 2016 has there been a change in the number of older people directed to other organisations by the local authority to get support? (These organisations could be local charities, community groups or older people services)

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* 20. In your opinion if needed someone would be identified to speak on behalf of an older person? (this can be professional, family member or friend)

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* 21. In your opinion are older people being empowered to have a voice in the support and services received?

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* 22. In your opinion are older people being empowered to have a say in the design of services delivered in their local area?

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* 23. In your opinion do older people know how to contribute to the design of services delivered in their local area

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* 24. In your opinion have cuts to public sector funding limited the ability of organisations (public/third/private) to deliver services in line with the Act?

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* 25. In your opinion is joint working / partnerships across health and social services working effectively to meet the requirements of the Act?
 

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* 26. Please comment on any improvements you would like to see happen to support the effective development of the Act in supporting the lives of older people. 

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* 27. Please let us know if there is anything you would like to add about your experience working with older people since 6th April 2016 implementation of the Social Services and Well-being Act. Any comments made will be used anonymously.

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