Age Alliance Wales looking into the impact of the Social Services and Well-being (Wales) Act 2014 on the lives of older people following its implementation on 6th April 2016.

We would like to gather information on the impact of commissioning practices following the implementation of the Act.

This survey is seeking responses from operational staff of Age Alliance Wales members. 

We invite you to complete this questionnaire if you have experience of services for older people being commissioned since the introduction of the Act in April 2016.

This survey will take 10 – 20 minutes to complete.



* 1. In which organisation do you work?

* 2. What is your role?

* 3. In Which local authority / authorities do you work?

* 4. The Act sets out “Overarching duties”, to which local authorities must comply. In terms of older people, those exercising the functions of the Act must promote the wellbeing of people who need care and support and carers who need support. They must have regard to an individual’s views, wishes, feelings, characteristics, culture and beliefs. Also they must promote and respect the dignity of the individual, and support them to participate in decisions that affect him or her. In relation to adults, they must begin with the assumption that the adult is best placed to judge their own wellbeing and must promote the adult’s independence wherever possible.

From your experience, since 6th April 2016, has the Welsh Government provided clear instructions to Local Authorities to comply with these duties?

* 5. From your experience, since 6th April 2016, are the duties placed on local authorities by the Act working in practice?

* 6. 1.    From your experience, since 6th April 2016, has there been local interpretation of the Act?

* 7. Section 5 of the Act sets out local authorities’ obligations concerning the provision of “preventative services”. With regard to older people, a local authority must provide or arrange for the provision of a range and level of services which it considers will:

·         contribute towards preventing or delaying the development of people’s needs for care and support;

·         reduce the needs for care and support of people who have such needs;

·         minimise the effect on disabled people of their disabilities;

·         contribute towards preventing people from suffering abuse or neglect;

·         enable people to live their lives as independently as possible.


From your experience, since 6th April 2016, have more integrated and preventative services been developed across the sector?

* 8. From your experience, since 6th April 2016, have local authorities funding processes supported third sector applications?

* 9. From your experience, since 6th April 2016, has time and consideration been given to developing effective commissioning practices for partnership working with the third sector?

* 10. From your experience, since 6th April 2016, have local authorities demonstrated a clear understanding of the value offered in strategic partnerships with the third sector?

* 11. From your experience, since 6th April 2016, have local authorities held efficient monitoring processes for organisations in receipt of funding?

* 12. From your experience, since 6th April 2016, have local authorities’ funding processes supported the third sector in the delivery of quality services?

* 13. From your experience, since 6th April 2016, have local authorities’ funding processes supported the third sector in the delivery of services that meet the needs of older people?

* 14. From your experience, since 6th April 2016, have local authorities offered opportunities for older people to be involved in the design and delivery of commissioned services?

* 15. From your experience, since 6th April 2016, have local authority commissioning processes shown an increased understanding of existing third sector collaborative partnerships?

* 16. From your experience, since 6th April 2016, have local authority commissioning processes encouraged third sector organisations to set up and deliver services in partnership?

* 17. From your experience, since 6th April 2016, have local authority commissioning processes given time to third sector organisations in order to plan and bid for services in partnership?

* 18. Intermediate Care Fund / Integrated Care Fund

The Intermediate Care Fund was originally established in 2014 to support initiatives which prevent unnecessary hospital admission, inappropriate admission to residential care, and delayed discharges from hospital. From 1 April 2017 it has been rebranded as the Integrated Care Fund (ICF) to better reflect an expanded scope. 

The Social Services and Well-being (Wales) Act 2014 provides for regional partnership boards which bring together health, social services, the third sector and other partners to take forward the effective delivery of integrated services in Wales. Their purpose is to improve the outcomes and well-being of people with care and support needs, and their carers. The boards must ensure the efficiency and effectiveness of service delivery. The ICF is a mechanism to support delivery of the requirements of the Act. 

With regard to older people, RPBs must utilise the ICF to support schemes and activities that provide an effective integrated and collaborative approach in relation to the following areas for integration: 

 older people with complex needs and long term conditions, including dementia;

 people with learning disabilities;

 carers, including young carers.


Since 6th April 2016 has your organisation been in receipt of Intermediate Care Funding?

* 19. Is this service provided in partnership?

* 20. In relation to the ICF, how many people aged 50 and over have you supported?

* 21. In relation to the ICF, in which local authority/authorities are you operating in?

* 22. From your experience, since 6th April 2016, has ICF supported integrated working across sectors?

* 23. From your experience, since 6th April 2016, has ICF supported innovation in service delivery which is responsive to older people’s needs?

* 24. From your experience, since 6th April 2016, has ICF led to the identification of gaps in service provision?

* 25. From your experience, since 6th April 2016, has ICF led to the filling of gaps in service provision?

* 26. From your experience, since 6th April 2016, have ICF projects that report positive outcomes been mainstreamed?

* 27. From your experience, since 6th April 2016, has ICF achieved its purpose in supporting older people to maintain their independence and stay in their own home?

* 28. From your experience, since 6th April 2016, has ICF supported older people to have involvement and a say in their own care?

* 29. Please let us know if there is anything you would like to add about your experiences of commissioning practices since the 6th April 2016 implementation of the Social Services and Well-being (Wales) Act. Any comments made will be used anonymously.

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