Avon Fire and Rescue Services - Website redesign

We will begin the process of developing a new website soon, and we would love to know what you expect when you visit us online.
 
We invite you to take part in our survey and share your views on our proposals. The survey should take no more than 5 minutes.

The survey is anonymous and we do not seek to collect your contact details, unless you voluntarily offer personal or contact information in any of the free text fields.

Your responses are combined with those of many others and summarised in a report to further protect your anonymity.
Quotes from any free text may be used in a survey outcomes report. The source of the quote (if you volunteer that information) will not be identified.
We are using an external provider called SurveyMonkey to facilitate the collection of the survey data. To enhance your user experience, SurveyMonkey use website cookies and for further information about how they use their cookies, please visit the SurveyMonkey Cookie Policy, should you choose to accept the cookies.  SurveyMonkey may use the opportunity to promote other services to you once the AF&RS consultation survey has been completed.  It is your decision whether or not you choose to participate in SurveyMonkey’s own services or that of others.  Please note that such services have no connection to AF&RS.
 
AF&RS would like to thank you for taking part in the survey.  Our own AF&RS Survey Privacy Policy is available here.
To Access SurveyMonkey cookies policy click here  or to find out more on SurveyMonkey’s Privacy Policy click here

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* 1. Why have you visited/do you visit the Avon Fire & Rescue Service website?

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* 2.  What do you like the most/the least about our website?

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* 3. What was your first impression when you entered the website?

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* 4. How easy is it to find what you are looking for?

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* 5. What method of communication would you prefer if you need to contact us

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* 6. What features would you like to see more of on our website?

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* 7. How did you discover our website?

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* 8. We may develop a mobile app which would help you self-assess your home safety and prepare you in the event of a fire. The app would also allow you to receive notifications from us about events, National safety information and recruitment in your local area. Is this something you would consider installing on your mobile device?

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* 9. If you have specific accessibility requirements, does our website work with the tools you use to help you browse our web pages? 

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* 10. Do you have any other comments, questions or concerns?

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