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We value your feedback about how we are providing our services during the Covid-19 pandemic.

This feedback form will give you the opportunity to tell us your thoughts and help us to make changes where possible.

The survey is anonymous, but if you would like us to contact you there is an option to leave your contact details.

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* 1. Which Achieve Service are you supported by

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* 2. Are you happy with the level of support you have received from Achieve services since the onset of Covid-19?

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* 3. If you have opiate substitute prescribing as part of your support, please tell us about any difference the changes to your prescription frequency or pick up have made for you.

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* 4. If you use our Needle Exchange services, have you found that you are still able to collect and return – please let us know if you have concerns about using the Needle Exchange services during Covid-19 and why?

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* 5. Has Coronavirus/Covid-19 affected your drug or alcohol use?

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* 6. If you are happy to, please tell us about any coronavirus related support you have received from elsewhere (food banks, council, voluntary sector, financial etc)?

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* 7. Our Achieve Coronavirus webpage is designed to provide information, advice and guidance during the current challenges. Does the the webpage meets your needs?

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* 8. How did you know about the webpage?

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* 9. Is there anything you think it would be helpful for us to add to the Achieve Covid-19 webpage?

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* 10. We have used letters and text messaging to inform people about the changes to our service – have you received a letter or a text from us?

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* 11. The survey is anonymous, but if you would like us to contact you there is an option to leave your contact details.

Thank you for taking the time to complete this survey, your feedback is invaluable and will be used to improve our services!

If there is anything that you would like to discuss further, please contact your local Achieve service , details can be found on our website.
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