Phoenix Health Solutions - Friends & Family Survey

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* 1. How likely are you to recommend our service to family and friends?

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* 2. How would you rate your care today?

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* 3. Were you given a choice of appointment times?

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* 4. Were you seen at your stated appointment time by the healthcare professional?

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* 5. Was your appointment time long enough?

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* 6. Did the healthcare professional listen carefully to you?

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* 7. If you had any questions, did you get clear understandable answers?

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* 8. Did the healthcare professional fully explain your treatment, care and / or medication?

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* 9. Were you given enough privacy during your appointment?

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* 10. Were you treated with dignity and respect?

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* 11. Were you involved in decisions about your care?

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* 12. Were our rooms clean?

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* 13. Do you  consider yourself to be included in one or more of the following patient groups ( Please tick the relevant box )

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* 14. Do you have any further comments? Is there anything you think we did well or could improve upon?

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* 15. Which service did you attend?

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* 16. If you are completing this questionnaire at a later date what date and time were you seen.

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* 17. Which location were you seen at

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