Maintenance Work / Project Feedback

The maintenance department strives to provide excellent maintenance and customer service. Please use this form to let us know how we are doing. Your responses will help us continue to improve our service. Thank you!

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* 1. Which location are you responding about?

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* 2. Which team member(s) completed the work?
Please tick all that apply

Tony Bryan

Scott Hooper

Joe Poole

Adam Heywood

Paul Hailes

External Contractor

Jonathon Dallimer

Liam Perry

Sarah Follett

Not Sure

Sam Webster-Smith

Sarah Follett

Other (please specify)

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* 3. What work was completed?
Please tick all that apply

Electrical repair

Plumbing repair

Decoration repair

Room decoration

Carpentry repair

Equipment repair

Window repair

Door repair

Room renovation

Bathroom / WC renovation

Gardening / Grounds work

Emergency Repair

General Maintenance

General communications

Other (please specify)

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* 4. On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

	Poor 1	2	3	4	5	6	7	8	9	Excellent 10
Quality of the work completed	Quality of the work completed Poor 1	Quality of the work completed 2	Quality of the work completed 3	Quality of the work completed 4	Quality of the work completed 5	Quality of the work completed 6	Quality of the work completed 7	Quality of the work completed 8	Quality of the work completed 9	Quality of the work completed Excellent 10
Communication provided by team members completing the work	Communication provided by team members completing the work Poor 1	Communication provided by team members completing the work 2	Communication provided by team members completing the work 3	Communication provided by team members completing the work 4	Communication provided by team members completing the work 5	Communication provided by team members completing the work 6	Communication provided by team members completing the work 7	Communication provided by team members completing the work 8	Communication provided by team members completing the work 9	Communication provided by team members completing the work Excellent 10
Cleanliness of the work completed	Cleanliness of the work completed Poor 1	Cleanliness of the work completed 2	Cleanliness of the work completed 3	Cleanliness of the work completed 4	Cleanliness of the work completed 5	Cleanliness of the work completed 6	Cleanliness of the work completed 7	Cleanliness of the work completed 8	Cleanliness of the work completed 9	Cleanliness of the work completed Excellent 10
Politeness and courtesy of the team members	Politeness and courtesy of the team members Poor 1	Politeness and courtesy of the team members 2	Politeness and courtesy of the team members 3	Politeness and courtesy of the team members 4	Politeness and courtesy of the team members 5	Politeness and courtesy of the team members 6	Politeness and courtesy of the team members 7	Politeness and courtesy of the team members 8	Politeness and courtesy of the team members 9	Politeness and courtesy of the team members Excellent 10

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* 5. Project/task management On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

	Poor 1	2	3	4	5	6	7	8	9	Excellent 10
Overall management of the job/project	Overall management of the job/project Poor 1	Overall management of the job/project 2	Overall management of the job/project 3	Overall management of the job/project 4	Overall management of the job/project 5	Overall management of the job/project 6	Overall management of the job/project 7	Overall management of the job/project 8	Overall management of the job/project 9	Overall management of the job/project Excellent 10
Overall project communication	Overall project communication Poor 1	Overall project communication 2	Overall project communication 3	Overall project communication 4	Overall project communication 5	Overall project communication 6	Overall project communication 7	Overall project communication 8	Overall project communication 9	Overall project communication Excellent 10

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* 6. If you wish to upload a photo you can do so here.

PDF, DOC, DOCX, PNG, JPG, JPEG, GIF file types only.

Choose File

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* 7. Was the job/ project completed on time?

Yes

N/A (if just general communications)

If No please explain

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* 1. Which location are you responding about?

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* 2. Which team member(s) completed the work? Please tick all that apply

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* 3. What work was completed?Please tick all that apply

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* 4. On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

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* 5. Project/task management On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

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* 6. If you wish to upload a photo you can do so here.

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* 7. Was the job/ project completed on time?

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* 8. Please give your general feedback and comments below

* 2. Which team member(s) completed the work?
Please tick all that apply

* 3. What work was completed?
Please tick all that apply