Light Peer Support Service User Satisfaction 2020

Light Peer Support - during COVID-19 outbreak

Thank you for taking our survey - your feedback is so important to us!

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* 1. How do you engage with Light Peer Support Services? (choose all that apply)

Support Group - face to face

Telephone support

Email support

Online Forum

Social Media - FaceBook

Other (please specify)

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* 2. In your own words could you explain how Light services have helped you?

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* 3. What do you like about Light Peer Support?

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* 4. How could Light Peer Support do better?

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* 5. How has Light support impacted your mental health

High negative impact

Some negative impact

Not sure/Too soon

Some positive impact

High positive impact

High negative impact

Some negative impact

Not sure/Too soon

Some positive impact

High positive impact

Other (please specify)

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* 6. How has Light support impacted your self esteem & self confidence levels

High negative impact

Some negative impact

Not sure

Some positive impact

High positive impact

High negative impact

Some negative impact

Not sure

Some positive impact

High positive impact

Other (please specify)

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* 7. How did you feel after you accessed support?

I felt more positive

I felt less alone

I didn't feel that the support had helped me

Other (please specify)

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* 8. Would you be interested in accessing the following support from Light?

Instant chat facility on the Light website

Support Group WhatsApp chat

Support Group insta-lives

Facebook live events

None of the above

Other (please specify)

Light Peer Support Service User Satisfaction 2020

Light Peer Support - during COVID-19 outbreak

Question Title

* 1. How do you engage with Light Peer Support Services? (choose all that apply)

Question Title

* 2. In your own words could you explain how Light services have helped you?

Question Title

* 3. What do you like about Light Peer Support?

Question Title

* 4. How could Light Peer Support do better?

Question Title

* 5. How has Light support impacted your mental health

Question Title

* 6. How has Light support impacted your self esteem & self confidence levels

Question Title

* 7. How did you feel after you accessed support?

Question Title

* 8. Would you be interested in accessing the following support from Light?

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* 9. What other ways could Light Peer Support help you with the challenges brought about by the COVID-19 situation?

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* 10. Is there any other way Light can offer you support either now or in the future?