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* 1. How easy have you found it to get an appointment at the practice over the last 18 months?

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* 2. Which is your preferred method of contacting the practice?

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* 3. Which is your preferred method of consultation?

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* 4. How long do you expect to wait for a routine telephone consultation with one of the GP's?

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* 5. How easy is it to contact the surgery on the phone?

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* 6. How satisfied were you with the appointment type you was offered?

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* 7. If we were to open up more appointments which type of appointment would you prefer?

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