Rotech Packaging Survey 2019 ABOUT YOU Tell us a bit about yourself Question Title * What industry do you work in? Food/beverage Pharmaceutical Medical Cosmetics/personal care Industrial Other (please specify) Question Title * What best describes your primary job function? Production Engineering Purchasing Inventory/Stock control Operations Sales/Marketing Other (please specify) Question Title * Do you use, buy, specify or approve date/batch/variable data printing equipment as part of your role? Yes No YOUR TECHNOLOGY AND PACKAGING Question Title * What coding and marking technologies do you currently use? Please click all that apply. Continuous Inkjet Thermal Inkjet Print & apply labelling Laser Hot foil/stamping Thermal Transfer Unknown Question Title * What type of packaging/product do you use your current coding and marking systems to print on? Select all that apply Cartons Secondary packaging/Outer cases Sleeves Bags/Pouches Blister cards Extrusions Tubs Glass jars/Bottles Flexible Packaging Film Foil Other (please specify) Question Title * What types of marks/variable information are you currently printing on to your product/packaging? Please select all that apply Date codes Batch numbers Barcodes Datamatrix barcodes Logos Other (please specify) YOUR SERVICE PROVIDERIn terms of your current coding and printing system supplier, tell us about the service that you experience. Question Title * My printer/system was purchased from the original manufacturer Agree Disagree Don't know Question Title * My printer/system was purchased from a third-party reseller Agree Disagree Don't know Question Title * We purchase all consumable items from our system provider Agree Disagree Don't know Question Title * We purchase all consumable items from a third-party supplier Agree Disagree Don't know Question Title * We are covered for an emergency breakdown Agree Disagree Don't know Question Title * We pay for an annual maintenance contract Agree Disagree Don't know Question Title * My system provider fully understands my business needs Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * My system provider keeps me regularly updated with new technology information Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * My system provider gives me a value for money service Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree WHAT MATTERS TO YOU? Question Title * If you were looking for a new coding and printing solution, which of the following are most important to you? Not important Somewhat important Important Price Price Not important Price Somewhat important Price Important Size/Footprint Size/Footprint Not important Size/Footprint Somewhat important Size/Footprint Important Functionality Functionality Not important Functionality Somewhat important Functionality Important Adaptability/Versatility Adaptability/Versatility Not important Adaptability/Versatility Somewhat important Adaptability/Versatility Important Reliability Reliability Not important Reliability Somewhat important Reliability Important Ease of use Ease of use Not important Ease of use Somewhat important Ease of use Important Eco friendly Eco friendly Not important Eco friendly Somewhat important Eco friendly Important Safety Safety Not important Safety Somewhat important Safety Important Speed of output Speed of output Not important Speed of output Somewhat important Speed of output Important Print quality Print quality Not important Print quality Somewhat important Print quality Important Cost of consumables Cost of consumables Not important Cost of consumables Somewhat important Cost of consumables Important Low or zero maintenance Low or zero maintenance Not important Low or zero maintenance Somewhat important Low or zero maintenance Important British made British made Not important British made Somewhat important British made Important YOUR CHALLENGESIn terms of your coding and marking needs, in your own words, tell us about any challenges that your business faces Question Title * What specific issues do you encounter on a regular basis with your coding and printing system? e.g. print quality, reliability, cost of consumables, cost of running, cleanliness etc. Question Title * What losses do you regularly encounter due to the system issues that you experience? e.g. lost production time, delays in despatch, monetary costs etc. Question Title * What changes have been made to your packaging/product in the last 12 months and how has this affected your printing processes? Question Title * Have your current coding systems been able to adapt to continue printing on any new packaging or product types? Yes No Question Title * In terms of market forces, tell us about any particular challenges that you face. These might include sourcing eco-friendly materials, meeting consumer demands, changes to packaging design or bar-coding software ONE LAST QUESTION Question Title * If there was one thing that your coding and printing provider could do to help you work better, what would it be? Question Title * For 10% off your next consumables order, please enter your details below and we will send you a special code. Name Company Email Address Done