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* 1. What information, advice or guidance on care and support have you previously used? (Select all that apply)

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* 2. Which methods will you be open to using if you needed to access the information, advice and guidance service? (Select all that apply)

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* 3. Have you used Citizens Advice in Waltham Forest for Information, Advice and Guidance service before?

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* 4. If yes, please tell us how you felt about this experience? (Positive, negative, any comments or issues that you had)

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* 5. Are you aware of how to find information on the following? (Select all that apply):

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* 6. What way(s) would be best to tell you about where you can find information, advice and guidance (Select all that apply)?

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* 7. How would you prefer to interact with services/service providers in the future?

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* 8. Any other thoughts about how we should provide information, advice and guidance

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* 9. Do you wish to be kept up to date with news by Email  

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