Customer Satisfaction Survey 2016 Membership 14% of survey complete. Your opinion of our service is important. By taking the time to complete and return this questionnaire your responses will play an important role in developing and improving our services to members. Thank you. Question Title * 1. Please select your membership status Active Member i.e. currently playing into the Scheme Deferred Member i.e. left the scheme and your pension is waiting to be paid Pensioner i.e. a pension is currently being paid to you by the Fund Next