RAG Risk Coverage Survey

Question Title

* 1. How well do you think your organisation addresses the following key risk areas?

	None	Very poor	Poor	Fair	Good	Very good	N/A
1. Asset Assurance	1. Asset Assurance None	1. Asset Assurance Very poor	1. Asset Assurance Poor	1. Asset Assurance Fair	1. Asset Assurance Good	1. Asset Assurance Very good	1. Asset Assurance N/A
2. Billing Assurance	2. Billing Assurance None	2. Billing Assurance Very poor	2. Billing Assurance Poor	2. Billing Assurance Fair	2. Billing Assurance Good	2. Billing Assurance Very good	2. Billing Assurance N/A
3. Charging Assurance	3. Charging Assurance None	3. Charging Assurance Very poor	3. Charging Assurance Poor	3. Charging Assurance Fair	3. Charging Assurance Good	3. Charging Assurance Very good	3. Charging Assurance N/A
4. Collection Assurance	4. Collection Assurance None	4. Collection Assurance Very poor	4. Collection Assurance Poor	4. Collection Assurance Fair	4. Collection Assurance Good	4. Collection Assurance Very good	4. Collection Assurance N/A
5. Contract Assurance	5. Contract Assurance None	5. Contract Assurance Very poor	5. Contract Assurance Poor	5. Contract Assurance Fair	5. Contract Assurance Good	5. Contract Assurance Very good	5. Contract Assurance N/A
6. Cost Assurance	6. Cost Assurance None	6. Cost Assurance Very poor	6. Cost Assurance Poor	6. Cost Assurance Fair	6. Cost Assurance Good	6. Cost Assurance Very good	6. Cost Assurance N/A
7. Credit Assurance	7. Credit Assurance None	7. Credit Assurance Very poor	7. Credit Assurance Poor	7. Credit Assurance Fair	7. Credit Assurance Good	7. Credit Assurance Very good	7. Credit Assurance N/A
8. Customer Experience Assurance	8. Customer Experience Assurance None	8. Customer Experience Assurance Very poor	8. Customer Experience Assurance Poor	8. Customer Experience Assurance Fair	8. Customer Experience Assurance Good	8. Customer Experience Assurance Very good	8. Customer Experience Assurance N/A
9. Grey Traffic Assurance	9. Grey Traffic Assurance None	9. Grey Traffic Assurance Very poor	9. Grey Traffic Assurance Poor	9. Grey Traffic Assurance Fair	9. Grey Traffic Assurance Good	9. Grey Traffic Assurance Very good	9. Grey Traffic Assurance N/A
10. Loyalty Assurance	10. Loyalty Assurance None	10. Loyalty Assurance Very poor	10. Loyalty Assurance Poor	10. Loyalty Assurance Fair	10. Loyalty Assurance Good	10. Loyalty Assurance Very good	10. Loyalty Assurance N/A
11. Marketing Assurance	11. Marketing Assurance None	11. Marketing Assurance Very poor	11. Marketing Assurance Poor	11. Marketing Assurance Fair	11. Marketing Assurance Good	11. Marketing Assurance Very good	11. Marketing Assurance N/A
12. Network Assurance	12. Network Assurance None	12. Network Assurance Very poor	12. Network Assurance Poor	12. Network Assurance Fair	12. Network Assurance Good	12. Network Assurance Very good	12. Network Assurance N/A
13. Number Assurance	13. Number Assurance None	13. Number Assurance Very poor	13. Number Assurance Poor	13. Number Assurance Fair	13. Number Assurance Good	13. Number Assurance Very good	13. Number Assurance N/A
14. Partner Assurance	14. Partner Assurance None	14. Partner Assurance Very poor	14. Partner Assurance Poor	14. Partner Assurance Fair	14. Partner Assurance Good	14. Partner Assurance Very good	14. Partner Assurance N/A
15. Policy Assurance	15. Policy Assurance None	15. Policy Assurance Very poor	15. Policy Assurance Poor	15. Policy Assurance Fair	15. Policy Assurance Good	15. Policy Assurance Very good	15. Policy Assurance N/A
16. Process Assurance	16. Process Assurance None	16. Process Assurance Very poor	16. Process Assurance Poor	16. Process Assurance Fair	16. Process Assurance Good	16. Process Assurance Very good	16. Process Assurance N/A
17. Product Assurance	17. Product Assurance None	17. Product Assurance Very poor	17. Product Assurance Poor	17. Product Assurance Fair	17. Product Assurance Good	17. Product Assurance Very good	17. Product Assurance N/A
18. Profitability Assurance	18. Profitability Assurance None	18. Profitability Assurance Very poor	18. Profitability Assurance Poor	18. Profitability Assurance Fair	18. Profitability Assurance Good	18. Profitability Assurance Very good	18. Profitability Assurance N/A
19. Rating Assurance	19. Rating Assurance None	19. Rating Assurance Very poor	19. Rating Assurance Poor	19. Rating Assurance Fair	19. Rating Assurance Good	19. Rating Assurance Very good	19. Rating Assurance N/A
20. Reference Data Assurance	20. Reference Data Assurance None	20. Reference Data Assurance Very poor	20. Reference Data Assurance Poor	20. Reference Data Assurance Fair	20. Reference Data Assurance Good	20. Reference Data Assurance Very good	20. Reference Data Assurance N/A
21. Reporting Assurance	21. Reporting Assurance None	21. Reporting Assurance Very poor	21. Reporting Assurance Poor	21. Reporting Assurance Fair	21. Reporting Assurance Good	21. Reporting Assurance Very good	21. Reporting Assurance N/A
22. Sales Assurance	22. Sales Assurance None	22. Sales Assurance Very poor	22. Sales Assurance Poor	22. Sales Assurance Fair	22. Sales Assurance Good	22. Sales Assurance Very good	22. Sales Assurance N/A
23. Subscription Assurance	23. Subscription Assurance None	23. Subscription Assurance Very poor	23. Subscription Assurance Poor	23. Subscription Assurance Fair	23. Subscription Assurance Good	23. Subscription Assurance Very good	23. Subscription Assurance N/A
24. Tariff Assurance	24. Tariff Assurance None	24. Tariff Assurance Very poor	24. Tariff Assurance Poor	24. Tariff Assurance Fair	24. Tariff Assurance Good	24. Tariff Assurance Very good	24. Tariff Assurance N/A
25. Usage Assurance	25. Usage Assurance None	25. Usage Assurance Very poor	25. Usage Assurance Poor	25. Usage Assurance Fair	25. Usage Assurance Good	25. Usage Assurance Very good	25. Usage Assurance N/A

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* 2. Your name

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* 3. Your company

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* 4. Your email address

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* 5. In which region are you located?

Asia

South Pacific

Central, South America & Caribbean

North America

Western Europe

Eastern Europe & Russia

Africa

Middle East