GREAT WESTERN RAILWAY SURVEY

South West Business Council, supported by the Heart of the South West LEP, has been asked by Great Western Railway to canvass the views of business community on the future of train travel.

Please could you take a couple of minutes to complete this short questionnaire, so that we can help to inform future investment decisions and enable operators to provide the service that business needs.

Question Title

* 1. Do you consider that your business travel plans will be reduced for any of the following reasons?

	No reduction	2 years	2-5 years	Permanent
Whilst business recovers	Whilst business recovers No reduction	Whilst business recovers 2 years	Whilst business recovers 2-5 years	Whilst business recovers Permanent
Lower staff	Lower staff No reduction	Lower staff 2 years	Lower staff 2-5 years	Lower staff Permanent
Part home working	Part home working No reduction	Part home working 2 years	Part home working 2-5 years	Part home working Permanent

Question Title

* 2. Impact of Home Working?

	Better	Worse	No change
Virtual meetings	Virtual meetings Better	Virtual meetings Worse	Virtual meetings No change
Productivity	Productivity Better	Productivity Worse	Productivity No change
Access to customer/ new marketing	Access to customer/ new marketing Better	Access to customer/ new marketing Worse	Access to customer/ new marketing No change

Question Title

* 3. Use of Public Transport?

	Train	Bus	Plane	Cycle/Walk
Pre Covid-19	Pre Covid-19 Train	Pre Covid-19 Bus	Pre Covid-19 Plane	Pre Covid-19 Cycle/Walk
Post Covid-19 Anticipated	Post Covid-19 Anticipated Train	Post Covid-19 Anticipated Bus	Post Covid-19 Anticipated Plane	Post Covid-19 Anticipated Cycle/Walk

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* 4. Reasons For Using/Not Using Public Transport?

No reduction

Not until effective treatment

Subject to safeguarding (masks)

Question Title

* 5. For Your Business, What Would Encourage You To Use Public Transport?

Better travel information in real time

Ability to work whilst travelling

Faster journey times

Greener travel

Guaranteed seating

Better IT systems

Staggered schedules for more flexible working

Lower prices

More flexible fare

Question Title

* 6. What Is Your Long-Term View (2-5 Years) About Likely Use Of The Following?

	More	Less
Train	Train More	Train Less
Bus	Bus More	Bus Less
Plane	Plane More	Plane Less

Question Title

* 7. Where Would You Like To See Further Investment In Public Transport?

Better long distance road networks

Better urban road networks

Better cycle/walking facilities

Better IT/ data on travel information

Faster trains

Plymouth - London 2 hours

Truro - 4 hours

Better rail services - such as sleeper/ capacity / high speed broadband

Question Title

* 8. Which Of The Following Services Would You Like To See Improved The Most In The Future? Please Select A Maximum Of 3.

Enhanced catering services

Greater availability of first-class seating

Door to door ticketing

Improved WIFI