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* 1. Have you shopped with Deramores before?

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* 2. Do you purchase knitting / crochet supplies elsewhere?

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* 3. Where do you live?

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* 4. What attracts you to shopping at Deramores?

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* 5. How do the prices of our products compare with your expectations?

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* 6. How would you score Deramores in the following areas? (Where 1 = Poor, and 10 = Excellent)

  1 2 3 4 5 6 7 8 9 10
Customer service
Speed of delivery
Prices
Loyalty scheme
Offers & promotions
Cost of delivery
Website usability

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* 7. How important are each of the following to you? (1 = Not very important, 10 = Incredibly important)

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Good prices
Good loyalty scheme
Speedy delivery service
Good customer service
Easy to use website
Good product variety
Good selection of offers and promotions

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* 8. To what extent do you agree with the following statements? (1 = Strongly disagree, 10 = Strongly agree)

  1 2 3 4 5 6 7 8 9 10
I would definitely recommend Deramores to a friend or relative
I always find what i'm looking for at Deramores

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* 9. Is there anything else you would like to add, or anything else that you think Deramores could improve upon?

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* 10. Finally, would you still like to be entered into our prize draw to WIN 1 of 3 Deramores Yarn & Points Bundles? If so, please enter your details below. Winners will be notified no later than 48 hours after the closing of the survey.

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