Forth Valley Rape Crisis - Service User Feedback

This is survey is only for people who have used our service.  If you have never used our service but would like to offer feedback (for e.g other agencies, workers or visitors to our centre) please email contact@forthvalleyrapecrisis.org.uk 

Have you used our service before?

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* 1. Have you used our service before?

If so, what service(s) did you access?

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* 2. If so, what service(s) did you access?

How did you hear about us?

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* 3. How did you hear about us?

How long did you wait before you were initially contacted by us?

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* 4. How long did you wait before you were initially contacted by us?

What did you think about the centre? (e.g overall atmosphere, decor, were you made to feel welcome? etc )

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* 5. What did you think about the centre? (e.g overall atmosphere, decor, were you made to feel welcome? etc )

How do you feel about the support you received from us?

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* 6. How do you feel about the support you received from us?

Is there anything you would liked to have changed about the service you received?

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* 7. Is there anything you would liked to have changed about the service you received?

We often use anonymous feedback from service users in our reports to funders.  Do you have any other comments about our service that you would be happy for us to share?

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* 8. We often use anonymous feedback from service users in our reports to funders.  Do you have any other comments about our service that you would be happy for us to share?

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