Customer Survey & Equalities Monitoring

Please take 5 minutes to complete the following survey once you have renewed your craft licence

Bristol City Council works towards eliminating discrimination and promoting equal opportunities. We need to monitor who is using our services so that we can develop a better understanding and knowledge of the needs of service users in Bristol.

Monitoring will help us to deliver effective and inclusive services and help us to respond effectively to
areas of inequalities in our service provision. 

All information that you provide for equalities monitoring will be anonymous and will be treated
confidentially and in accordance with the Data Protection Act 1998.

Thank you very much for taking part in this survey, your views are important to us.

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* 1. Name of vessel (optional):

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* 2. What type of licence do you have?

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* 3. How satisfied are you with the following services?

  Satisfied Dissatisfied
Waste Disposal/Recycling Facilities
Toilet/Shower Facilities
Electricity/Water Facilities
Car Parking Facilities
Berth/Quayside/Storage Compound - maintenance
Mooring Security
Locking procedures - communication
Communication with the Harbour Office
Events in the City Docks

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* 4. If you have comments, suggestions or ideas on how we can improve any of the services above please leave your feedback here. If you are dissatisfied with any of part of the service you can also contact us directly to arrange a meeting to discuss the points you have raised at harbour.office@bristol.gov.uk or call on 0117 903 1484.

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* 7. How would you describe your ethnic group?

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* 9. What is your religion, if any?

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* 10. How would you describe your sexuality?

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