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* 1. How easy was it to get in touch with us?

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* 2. How helpful was the information advice and support we gave you?

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* 3. How neutral, fair and unbiased do you think we were?

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* 4. What difference do you think our information, advice or support has made for you?

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* 5. Overall how satisfied were you with the service we gave?

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* 6. How likely is it that you would recommend the service to others?

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* 7. Please feel free to use the box below to add any other comments that you wish to make





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* 8.

Thank you for your help.

If you are happy to discuss your comments about our service may we contact you?  

If yes, please email iass@reading.gov.uk to leave your contact details, stating the date and time that you completed our survey. Please do not include your name or contact details on this form.



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