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2019 Training Needs Analysis Form for BID businesses

Worcester BID is offering free and heavily subsidised training courses to our BID businesses and their employees, based on demand.

We are able to offer a range of training courses, ranging from Social Media to nationally recognised Counter Terrorism training as well as Skills Support for the Workforce (‘SSW’) European funded recognised qualifications in subjects such as Customer Service, Business & Finance and Leadership & Management.
 
Free Skills Support for the Workforce Training Courses are co-financed by the Education and Skills Funding Agency and the European Social Fund*.

This means that you can access a wide range of training at no cost** to your business. 
 
* other eligibility criteria may apply 
** subject to eligibility

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* 1. Visual Merchandising (Free) Planning your store calendar, layout and instore merchandising (21st August 2019 : 10am - 1pm)

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* 2. Visual Merchandising (Free)
Window and internal displays with a focus on Christmas (15th October 2019 : 10am - 1pm)

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* 3. ACT Awareness Counter Terrorism Training Workshops (Free) 31st July 2019 : 1 hour sessions : timing TBC

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* 4. Getting to Grips with Facebook & Instagram (Free) : September 2019 based on demand

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* 5. Getting to Grips with Twitter (Free) : September 2019 based on demand

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* 6. Emergency First Aid in the Workplace : September 2019 based on demand (£20 +VAT)

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* 7. Level 2 Food Safety in Catering : August/September 2019 based on demand

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* 8. Security Industry Authority (Free) : Based on demand

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* 9. Personal Licence Training (Free) : Based on demand

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* 10. Retail Theft Prevention Training (Free) : Based on demand

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* 11. Free Skills Support for the Workforce Training Courses are co-financed by the Education and Skills Funding Agency and the European Social Fund.  This means that you can access a wide range of training at no cost* to your business. * subject to eligibility

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* 12. Business Administration Diploma L2

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* 13. Business Administration Diploma 3

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* 14. Business Improvement Techniques Level 2

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* 15. Principles of Business Document Production and Information Management Level 1 - Level 4

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* 16. Understanding good practice in workplace coaching - Level 1 - Level 4

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* 17. Understanding good practice in workplace mentoring - Level 1 - Level 4

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* 18. Understanding Sales in the workplace - Level 1 - Level 4

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* 19. Principles of Leadership and Management - Level 1 - Level 4

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* 20. Communication in a business environment: Understanding Roles, Responsibilities and Relationships in Education and Training - Level 1 - Level 4

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* 21. Understanding the Principles and Pracices of Assessment - Level 1 - Level 4

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* 22. Facilitate Learning and Development in Groups - Level 1 - Level 4

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* 23. Award in Assessing Vocationally Related Achievement - Level 1 - Level 4

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* 24. Manage Personal Performance and Development - Level 1 - Level 4

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* 25. Business Improvement Techniques - Level 1 - Level 4

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* 26. Management & Team Skills Level 2 Award

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* 27. Certificate in Management and Team Skills Level 2

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* 28. Diploma in Team Leading Level 2 (Combined)

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* 29. Diploma in Management Level 3 (Combined)

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* 30. Diploma in Team Leading Level 2

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* 31. Certificate in Team Leading Principles Level 2

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* 32. Support the Work of the Team Level 2

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* 33. Award in Assessing Competence in a Working Environment Level 3

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* 34. Institute of Leadership & Management Level 2 Team Member Skills

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* 35. Diploma in Retail Skills Level 2

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* 36. City & Guilds Certificate in Principles of Sales Level 2

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* 37. World Host - The Principles of Customer Service

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* 38. World Host - Customers with Disabilities

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* 39. Leadership & Management Level 3 Award

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* 40. Leadership & Management Level 3 Certificate

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* 41. Level 2, 3 and 5 Management, Lean, Business Coaching

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* 42. ILM Level 2 Team Member Skills

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* 43. ILM Level 2 Leadership and Team Skills

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* 44. ILM Level 3 Leadership specialising in HR

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* 45. ILM Level 3 Leadership

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* 46. ILM Level 4 Leadership specialising in HR

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* 47. ILM Level 4 Leadership

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* 48. Customer Service Diploma Level 2

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* 49. Customer Service Diploma Level 3

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* 50. Principles of Customer Service - Level 1 - Level 4

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* 51. City & Guilds Certificate in Customer Service Level 3

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* 52. Understanding Customers - Level 1 - Level 4

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* 53. City & Guilds Level 2 Certificate in Customer Service

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* 54. Food and Beverage Diploma Level 2

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* 55. Certificate in Spectator Safety Level 2

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* 56. Prepare for Spectator Events Level 2

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* 57. Control Entry, Exit & Movement of People at Events Level 2

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* 58. Monitor Spectators and Deal with Crowd Problems Level 2

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* 59. Help Manage Conflict Level 2

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* 60. Level 3 Word Processing Software

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* 61. Spreadsheet Software Level 2

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* 62. IT User Fundementals Level 2

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* 63. Using a Computer Keyboard Level 2

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* 64. IT Software Fundementals Level 2

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* 65. Learning from More Experienced People Level 2

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* 66. Using Email Level 2

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* 67. Principles of Social Media within a Business - Level 1 - Level 4

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* 68. Understanding the safe use of online and social media platforms - Level 1 - Level 4

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* 69. Spreadsheet Software Using Email - Level 1 - Level 4

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* 70. Word Processing Software Presentation Software - Level 1 - Level 4

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* 71. Exploring Social Media; Develop Working Relationships with Colleagues; Improving Productivity; Using IT Principles of Team Leading; Project Management - Level 1 - Level 4

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* 72. Business Information

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