We want know ... if you used a cheap 'no-frills' travel insurance policy from the travel insurance guide, how happy were you with getting help or a claim settled.

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* 1. Which insurer did you use?

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* 2. If you needed to contact the customer service team after purchase (not to claim) how happy were you with the help given?

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* 3. If you had to contact the insurer to make a claim, how quick was it to get through?

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* 4. Have you claimed for a medical emergency?

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* 5. Were you satisfied with how the medical emergency claim was managed?

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* 6. Claimed for cancellation?

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* 7. Were you satisfied with how the cancellation claim was managed?

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* 8. Claimed for baggage (excluding gadgets/jewellery)?

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* 9. Were you satisfied with how the baggage claim was managed?

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* 10. Claimed for gadgets/jewellery?

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* 11. Were you satisfied how the gadget/jewellery claim was managed?

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* 12. Would you use them again?

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* 13. Any other feedback on the insurer

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