Desktop Hardware Framework Customer Satisfaction Survey

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* 1. Name of Institution

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* 2. How simple did you find the quote tool to use?

Very simple to use

Ok to use

Difficult to use

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* 3. How many quotes did you receive when using the quote tool?

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* 4. Were the quotes you received competitive?

Yes

No

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* 5. Were the quotes that you received within budget?

Yes

No

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* 6. Did you make any savings in comparison to existing costs or allocated budget?

Yes

No

If yes, please detail the savings made.

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* 7. In running this procurement were there any operational efficiency savings made?

Yes

No

If yes, please detail the savings made.

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* 8. Were the suppliers informative throughout the process and did they help you achieve your procurement objectives?

Yes

No

If no, please detail where did the suppliers not meet your expectations.

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* 9. Would you use this framework in the future?

Yes

No

Other (please specify)