Oliver Wight Global Survey - COVID-19 2020 (estimated time to complete is four minutes)

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* 1. Which global region is your business in?

Americas

Asia Pacific

Europe, Africa and Middle East

Other (please specify)

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* 2. What is your job level?

Senior Executive

Management Team

Function Leader

Planner/Scheduler/Facilitator

Other (please specify)

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* 3. How has your business performance been impacted by the COVID-19 crisis?

Positively

Negatively

No change

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* 4. How long do you see the financial impact of the COVID-19 crisis lasting?

Up to 3 months

3-6 months

6-12 months

12-24 months

Over two years

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* 5. What disruptions has your business experienced during the COVID-19 crisis? (check all that apply)

Demand increase

Demand decrease

Supplier performance changes

Lack of availability of inputs (raw materials/components/packaging)

Supply Chain disruption (decrease in availability or increased cost of storage, freight and logistics)

Delays to new product launches

Pressure to expedite new product launches

Change in working arrangements or reduction in availability of employees and partners

Other (please specify)

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* 6. How well have your existing planning and execution processes enabled you to adapt to the changed circumstances? (select one option)

Not at all - We had to come up with whole new processes to get the senior team more into the detail on a daily basis.

Somewhat - However, we needed to adapt the processes considerably to get the senior team more involved and provide them with the detail they needed on a more regular basis.

Well - We were able to utilize most of the processes, linkages and ways of doing things, but with a shortened horizon.

Very well - Our processes are very mature and required little adaptation, despite many people working from home and needing to respond to changes faster.

We have needed to adapt our short term daily/weekly processes to be able to respond effectively to volatility in demand or supply.

Other (please specify)

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* 7. What issues have your planning processes experienced during the COVID-19 crisis? (check all that apply)

Significant volatility in demand and supply

Decreased visibility and integration of plans across multiple functions (demand, supply, product management, finance)

Lack of ability to run scenarios and simulations

Decreased confidence in contingency plans

Lack of ability to respond to demand or supply chain changes

Lack of visibility of supply ability to respond

Inability to execute plan(s)

Unclear roles in the planning process

Requests for additional information from senior management

Other (please specify)

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* 8. What tools does your business use to run and analyze scenario simulations? (check all that apply)

Excel spreadsheets

Established Enterprise Resource Planning (ERP) Systems

Homegrown ERP systems

Dedicated software solutions

No tool is used for scenario simulation and analysis

Other (please specify)

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* 9. Has your business developed scenarios and contingency plans to respond to issues and opportunities for different potential post-COVID-19 environments?

Yes

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* 10. If your business has changed to remote working to accommodate isolation or shelter-in-place directives, what has the overall experience been? (check all that apply)

More focus on the important issues

Increased time spent in meetings

Harder to contact work colleagues on key issues

More difficult to get all participants input during virtual meetings

Existing processes and technology have made it easy to transition to "remote" working

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* 11. What current problem within your business is the most important to fix today?

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* 12. If you would like a free telephone conversation with an Oliver Wight expert and/or a copy of the survey results, please indicate below and supply your full contact details.

Yes please to a telephone call

Yes please to a copy of the survey

Contact details (name, business name, email address, telephone number)