1. Impact of Covid-19

We're all going through a challenging time at the moment and here at DIAL we’d like to hear from you. For all of us the pandemic has meant drastic changes to our daily lives and for some there are lasting impacts to mental health and wellbeing. We want to listen and understand what you have found the most difficult and what would make it easier for you in the coming months/year.

By filling in this survey you can really make a difference, help us do things better, and improve future support in our community. It should take about 4 minutes to complete.

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* 1. What issues or problems are you/have you experienced during the Covid – 19 pandemic? (Please tick all that apply)

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* 2. What have you valued most in how DIAL has responded?

  (most valued)
1
2 3 4 (least valued)
5
N/A
Advice line open more hours
Someone ringing me back if I couldn’t get through
Telephone appointments to help with my forms
Checks to see if I’m safe and well
Information and guidance on the government rules and restrictions
The positive messages on DIAL’s facebook page
Online support groups
Befriending calls (North Area only)

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* 3. As restrictions (especially face to face) are likely to last sometime yet, what do you think you will need more of over the next 12 months? (Please tick all that apply)

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