IND Survey 17/18 VSS Client Satisfaction Survey Last year, we sent you a payment under the Individual Needs Programme 2017/18. We would be grateful for your feedback in relation to that payment, and the support we offer more generally. OK Question Title * 1. Please enter your client reference from the letter we sent (beginning IND) OK Question Title * 2. How do you feel about the support we offer? Not helpful at all Helpful in some ways Very Helpful OK Question Title * 3. Can you tell us why you feel that way? OK Question Title * 4. Do you feel that we treat you well when you contact us? Yes No OK Question Title * 5. Can you tell us why you feel that way? OK Question Title * 6. Is there anything else you would like to tell us? OK DONE