How to make the most of the suggestion box

Thank you for taking the time to share your ideas and suggestions.

This is ONLY for your ideas and suggestions about how we deliver our services to you.

For your safety and confidentiality, please do not use it for any personal medical questions or communications.

If in the unfortunate circumstance, you wish to raise a formal complaint, please see our webpages where you will find our NHS complaints process.

We welcome constructive feedback.

This means that if you think that there is something we are doing well, then please tell us! We will try to keep it going or do more or arrange other services in a similar way.

If we are doing something that you think can be improved, then explain to us what you think could work better. Most importantly, please tell us how we might consider changing things and why this would improve things for you.

Tell us your story so we can understand your perspective.

If we have some details, it really helps us to work out what we can do to improve things for you.

Thank you - we look forward to hearing from you!

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* 1. If you have not already done so, and if you have time, once you have used this form, please could you head back to our website and fill in our on-line survey - it only takes a couple of minutes! (Thank you)

Please use the box below to tell us your ideas!

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* 2. If we could make one other change to improve the surgery or our services - what should it be? (and Why)

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* 3. Did you know that we have a Patient Participation Group?
If you would like to join the patient participation group, more information can be found at
http://www.theballtreesurgery.co.uk

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* 4. If you would like a reply, please leave your name, date of birth and email address here.
We monitor replies here fairly regularly but it may take us a little while to come back to you.

 

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