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* 1. Which H.A.D services have you accessed in the last 12 months?

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* 2. Have the services you received from H.A.D had a positive impact in any of the following areas?

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* 3. How well do our services meet your needs?

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* 4. How would you rate the quality of our services?

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* 5. Please help us understand why you selected the answer above:

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* 6. H.A.D aim's to ensure that we create a welcoming, caring and enabling environment where everyone feels respected and enabled. Based on your experience, how far do you feel we have achieved this?

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i We adjusted the number you entered based on the slider’s scale.

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* 7. How likely is it that you would recommend H.A.D to a friend or colleague?

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* 8. What do you like most about other services currently available from other organisations in the London Borough Havering?

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* 9. What changes would most improve our services?

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* 10. Do you have any other comments, questions, or concerns?

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