Service User and Advocate Survey - Caring

Question Title

* 1. Your Name:

Question Title

* 2. Care Home Name

Question Title

* 3. Care Home Post Code

To help us monitor our performance against the standards set by the Care Quality Commission (CQC), we would like to
ask you to comment on how we perform against the CQC’s Fundamental Standards which we are legally obliged to

There is space at the end of the survey for you to add further comments if you want to explain your score or add any
other comments to help us to improve our service.

The CQC Key Question “CARING” states:

"By Caring we mean that staff involve and treat people with compassion, kindness, dignity, and respect.  In adult social
care, this means that people their families and carers experience care that is empowering and provided by staff who
involve them and treat people with dignity, respect and compassion."