Norfolk VCSE Covid-19 Healthcheck

We know that voluntary, community, and social enterprise organisations are uniquely affected by the COVID-19 pandemic. We are gathering information about the situation you are facing to enable us to make the case for additional help and to try and direct support to you. The data collected through this form will be shared by Community Action Norfolk, Voluntary Norfolk and others as part of the local response to COVID-19. You can read more about what we are doing in response to the COVID-19 pandemic, find support resources and read our privacy policy on our website www.communityactionnorfolk.org.uk/

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* 1. What is the name of your group or organisation?

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* 2. Please let us know:

	Red - this is severely threatened	Amber - this is under pressure	Green - we are managing this well	N/A or not operating
Your organisation's current capacity (this is your ability to match supply with demand for your service)	Your organisation's current capacity (this is your ability to match supply with demand for your service) Red - this is severely threatened	Your organisation's current capacity (this is your ability to match supply with demand for your service) Amber - this is under pressure	Your organisation's current capacity (this is your ability to match supply with demand for your service) Green - we are managing this well	Your organisation's current capacity (this is your ability to match supply with demand for your service) N/A or not operating
Your organisation’s resilience (your ability to operate well within the current circumstances)	Your organisation’s resilience (your ability to operate well within the current circumstances) Red - this is severely threatened	Your organisation’s resilience (your ability to operate well within the current circumstances) Amber - this is under pressure	Your organisation’s resilience (your ability to operate well within the current circumstances) Green - we are managing this well	Your organisation’s resilience (your ability to operate well within the current circumstances) N/A or not operating
Your organisation’s sustainability (your ability to maintain your support to your beneficiaries over the longer term)	Your organisation’s sustainability (your ability to maintain your support to your beneficiaries over the longer term) Red - this is severely threatened	Your organisation’s sustainability (your ability to maintain your support to your beneficiaries over the longer term) Amber - this is under pressure	Your organisation’s sustainability (your ability to maintain your support to your beneficiaries over the longer term) Green - we are managing this well	Your organisation’s sustainability (your ability to maintain your support to your beneficiaries over the longer term) N/A or not operating

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* 3. Please tell us about the size of your organisation? (annual turnover). We are using this to understand the effect on different sizes of organisation

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* 4. Please tell us your organisation's postcode. If based at more than one site, please give the postcode of head office:

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* 5. Please tell us where your organisation works: (if you work in more than one District, please tick all that apply)

Internationally

Nationally, across England and/or the wider UK

Regionally, across East Anglia

Across Norfolk and Suffolk

Norfolk-wide, across all districts

Breckland District Council area

Broadland District Council area

Great Yarmouth Borough Council area

King's Lynn and West Norfolk Borough Council area

North Norfolk District Council area

Norwich City Council area

South Norfolk District Council area

Your parish, neighbourhood or local community area

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* 6. Please tell us about who your organisation works with particularly: (please tick all that apply)

Adults 18+

Animals

Asylum Seekers and Refugees

Carers

Children (Under 5)

Children (5 - 18)

English-as-second-language

Ex-Offenders and Offenders

Faith Groups/Communities

Families and Parents

General Public

Homeless People

LGBTQ and Gender Neutral

Local community/district

Men

Migrants

NEET (Not in Employment, Education or Training)

Older People (55+)

Other Charities/Groups

People affected by domestic violence/abuse

People living with a health condition(s)

People of a particular race/ethnicity

People with mental health needs

People with physical disabilities

People with substance misuse

Unemployed people / people with low income

Women

Young People (16 - 25)

People with addiction issues

People engaged in sex work

Victims of Crime

Other (please specify)

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* 7. Please tell us what your organisation provides: (please tick all that apply)

Accommodation and Housing

Advocacy / Advice / Information

Animal Welfare

Arts, Crafts, Drama and Music

Assistive Aids and Adaptation

Benefits and Financial Advice

Childcare and Out-of-school

Community Development

Mental Health Support or Counselling

Culture and Heritage

Day Care Services

Disability Support

Economic Regeneration

Education/Training/Skill Development

Emergency Services

Employment Support

Environment/Conservation

Equality/Diversity/Community Relationships

Facilities and Resources

Faith-based Activities

Financial Services

Fundraising and Campaigning

Grant giving

Health and Wellbeing

Human Rights

Language/Interpretation/Translation

Legal Services

Maintenance and Repair

Other Charitable Purposes

Overseas Aid

Partnership/Coordinating Body

Poverty Relief

Recreation and Social Activities

Rehabilitation and Substance Misuse Services

Research

Secretarial and Business Support

Sport & Physical Activity

Support/Information Group

Support for VCSE Organisations

Transport

Victim/Survivor Support

Volunteer Management Service

Community Support/ Mutual Help / Good Neighbour Scheme

Community Facilities or Spaces (Community Building)

Food provision

Other (please specify)

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* 8. Which of the following best describes your organisation's current service offer?

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* 9. It is really important to demonstrate the effect COVID-19 has had on how we support our beneficiaries. We realise some of these will be hard to answer but please try and estimate the following (please provide a numerical answer):

How many beneficiaries did you support in the last month?

How many beneficiaries did you support in an equivalent month last year?

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* 10. Which of the following actions have you taken as an organisation? (if you do not have staff and/or volunteers please mark questions as N/A)

	Have done	Plan to	Don't plan to/ Haven't done	N/A
We have moved services substantially online	We have moved services substantially online Have done	We have moved services substantially online Plan to	We have moved services substantially online Don't plan to/ Haven't done	We have moved services substantially online N/A
Staff & Volunteers are working from home	Staff & Volunteers are working from home Have done	Staff & Volunteers are working from home Plan to	Staff & Volunteers are working from home Don't plan to/ Haven't done	Staff & Volunteers are working from home N/A
We have part-time furloughed staff	We have part-time furloughed staff Have done	We have part-time furloughed staff Plan to	We have part-time furloughed staff Don't plan to/ Haven't done	We have part-time furloughed staff N/A
We have full-time furloughed staff	We have full-time furloughed staff Have done	We have full-time furloughed staff Plan to	We have full-time furloughed staff Don't plan to/ Haven't done	We have full-time furloughed staff N/A
We have generated additional trading income	We have generated additional trading income Have done	We have generated additional trading income Plan to	We have generated additional trading income Don't plan to/ Haven't done	We have generated additional trading income N/A
We have secured additional grant income	We have secured additional grant income Have done	We have secured additional grant income Plan to	We have secured additional grant income Don't plan to/ Haven't done	We have secured additional grant income N/A
We have secured additional contract income	We have secured additional contract income Have done	We have secured additional contract income Plan to	We have secured additional contract income Don't plan to/ Haven't done	We have secured additional contract income N/A
We have made redundancies	We have made redundancies Have done	We have made redundancies Plan to	We have made redundancies Don't plan to/ Haven't done	We have made redundancies N/A
We have recruited additional volunteers	We have recruited additional volunteers Have done	We have recruited additional volunteers Plan to	We have recruited additional volunteers Don't plan to/ Haven't done	We have recruited additional volunteers N/A
We have recruited additional staff	We have recruited additional staff Have done	We have recruited additional staff Plan to	We have recruited additional staff Don't plan to/ Haven't done	We have recruited additional staff N/A

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* 11. How significant are the following issues for your beneficiaries?

	Very Significant	Significant	Not Significant	Don't Know	N/A
Access to equipment & supplies	Access to equipment & supplies Very Significant	Access to equipment & supplies Significant	Access to equipment & supplies Not Significant	Access to equipment & supplies Don't Know	Access to equipment & supplies N/A
Access to food & medicines	Access to food & medicines Very Significant	Access to food & medicines Significant	Access to food & medicines Not Significant	Access to food & medicines Don't Know	Access to food & medicines N/A
Access to healthcare	Access to healthcare Very Significant	Access to healthcare Significant	Access to healthcare Not Significant	Access to healthcare Don't Know	Access to healthcare N/A
Access to mental health support	Access to mental health support Very Significant	Access to mental health support Significant	Access to mental health support Not Significant	Access to mental health support Don't Know	Access to mental health support N/A
Employment related issues	Employment related issues Very Significant	Employment related issues Significant	Employment related issues Not Significant	Employment related issues Don't Know	Employment related issues N/A
Domestic violence	Domestic violence Very Significant	Domestic violence Significant	Domestic violence Not Significant	Domestic violence Don't Know	Domestic violence N/A
Availability of IT equipment or online connectivity	Availability of IT equipment or online connectivity Very Significant	Availability of IT equipment or online connectivity Significant	Availability of IT equipment or online connectivity Not Significant	Availability of IT equipment or online connectivity Don't Know	Availability of IT equipment or online connectivity N/A
IT skills and confidence levels	IT skills and confidence levels Very Significant	IT skills and confidence levels Significant	IT skills and confidence levels Not Significant	IT skills and confidence levels Don't Know	IT skills and confidence levels N/A
Access to accommodation & housing	Access to accommodation & housing Very Significant	Access to accommodation & housing Significant	Access to accommodation & housing Not Significant	Access to accommodation & housing Don't Know	Access to accommodation & housing N/A
Hardship and financial support	Hardship and financial support Very Significant	Hardship and financial support Significant	Hardship and financial support Not Significant	Hardship and financial support Don't Know	Hardship and financial support N/A
Safeguarding & protection from harm	Safeguarding & protection from harm Very Significant	Safeguarding & protection from harm Significant	Safeguarding & protection from harm Not Significant	Safeguarding & protection from harm Don't Know	Safeguarding & protection from harm N/A
Fuel Poverty	Fuel Poverty Very Significant	Fuel Poverty Significant	Fuel Poverty Not Significant	Fuel Poverty Don't Know	Fuel Poverty N/A
Other	Other Very Significant	Other Significant	Other Not Significant	Other Don't Know	Other N/A

Other and any other details you wish to provide

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* 12. How significant are the following issues for your organisation?

	Very Significant	Significant	Not Significant	Don't Know	N/A
Access to equipment & supplies	Access to equipment & supplies Very Significant	Access to equipment & supplies Significant	Access to equipment & supplies Not Significant	Access to equipment & supplies Don't Know	Access to equipment & supplies N/A
Cost increases due to changes in your delivery model	Cost increases due to changes in your delivery model Very Significant	Cost increases due to changes in your delivery model Significant	Cost increases due to changes in your delivery model Not Significant	Cost increases due to changes in your delivery model Don't Know	Cost increases due to changes in your delivery model N/A
Increase in demand for your services	Increase in demand for your services Very Significant	Increase in demand for your services Significant	Increase in demand for your services Not Significant	Increase in demand for your services Don't Know	Increase in demand for your services N/A
Cash-flow for your organisation	Cash-flow for your organisation Very Significant	Cash-flow for your organisation Significant	Cash-flow for your organisation Not Significant	Cash-flow for your organisation Don't Know	Cash-flow for your organisation N/A
Additional staff and volunteer training needs (please include details below)	Additional staff and volunteer training needs (please include details below) Very Significant	Additional staff and volunteer training needs (please include details below) Significant	Additional staff and volunteer training needs (please include details below) Not Significant	Additional staff and volunteer training needs (please include details below) Don't Know	Additional staff and volunteer training needs (please include details below) N/A
Your organisations medium to long term financial position	Your organisations medium to long term financial position Very Significant	Your organisations medium to long term financial position Significant	Your organisations medium to long term financial position Not Significant	Your organisations medium to long term financial position Don't Know	Your organisations medium to long term financial position N/A
Your organisations short term financial position	Your organisations short term financial position Very Significant	Your organisations short term financial position Significant	Your organisations short term financial position Not Significant	Your organisations short term financial position Don't Know	Your organisations short term financial position N/A
Volunteer capacity/ levels of volunteers	Volunteer capacity/ levels of volunteers Very Significant	Volunteer capacity/ levels of volunteers Significant	Volunteer capacity/ levels of volunteers Not Significant	Volunteer capacity/ levels of volunteers Don't Know	Volunteer capacity/ levels of volunteers N/A
Staff capacity/ staff levels	Staff capacity/ staff levels Very Significant	Staff capacity/ staff levels Significant	Staff capacity/ staff levels Not Significant	Staff capacity/ staff levels Don't Know	Staff capacity/ staff levels N/A
Workforce health and wellbeing	Workforce health and wellbeing Very Significant	Workforce health and wellbeing Significant	Workforce health and wellbeing Not Significant	Workforce health and wellbeing Don't Know	Workforce health and wellbeing N/A
Immediate short term impact on beneficiaries/clients (please include details below)	Immediate short term impact on beneficiaries/clients (please include details below) Very Significant	Immediate short term impact on beneficiaries/clients (please include details below) Significant	Immediate short term impact on beneficiaries/clients (please include details below) Not Significant	Immediate short term impact on beneficiaries/clients (please include details below) Don't Know	Immediate short term impact on beneficiaries/clients (please include details below) N/A
Longer term impact on beneficiaries/clients (please include details below)	Longer term impact on beneficiaries/clients (please include details below) Very Significant	Longer term impact on beneficiaries/clients (please include details below) Significant	Longer term impact on beneficiaries/clients (please include details below) Not Significant	Longer term impact on beneficiaries/clients (please include details below) Don't Know	Longer term impact on beneficiaries/clients (please include details below) N/A
Organisational technical ICT /software /digital capacity	Organisational technical ICT /software /digital capacity Very Significant	Organisational technical ICT /software /digital capacity Significant	Organisational technical ICT /software /digital capacity Not Significant	Organisational technical ICT /software /digital capacity Don't Know	Organisational technical ICT /software /digital capacity N/A
Reduced demand for your services	Reduced demand for your services Very Significant	Reduced demand for your services Significant	Reduced demand for your services Not Significant	Reduced demand for your services Don't Know	Reduced demand for your services N/A
Our service is being displaced / undercut by new COVID-19 response activities (Please provide details below)	Our service is being displaced / undercut by new COVID-19 response activities (Please provide details below) Very Significant	Our service is being displaced / undercut by new COVID-19 response activities (Please provide details below) Significant	Our service is being displaced / undercut by new COVID-19 response activities (Please provide details below) Not Significant	Our service is being displaced / undercut by new COVID-19 response activities (Please provide details below) Don't Know	Our service is being displaced / undercut by new COVID-19 response activities (Please provide details below) N/A
Ability to understand and implement government guidance	Ability to understand and implement government guidance Very Significant	Ability to understand and implement government guidance Significant	Ability to understand and implement government guidance Not Significant	Ability to understand and implement government guidance Don't Know	Ability to understand and implement government guidance N/A
Uncertainty for future planning	Uncertainty for future planning Very Significant	Uncertainty for future planning Significant	Uncertainty for future planning Not Significant	Uncertainty for future planning Don't Know	Uncertainty for future planning N/A
Funding availability revenue	Funding availability revenue Very Significant	Funding availability revenue Significant	Funding availability revenue Not Significant	Funding availability revenue Don't Know	Funding availability revenue N/A
Funding availability capital	Funding availability capital Very Significant	Funding availability capital Significant	Funding availability capital Not Significant	Funding availability capital Don't Know	Funding availability capital N/A
Other	Other Very Significant	Other Significant	Other Not Significant	Other Don't Know	Other N/A

Other and any other details you wish to provide

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* 13. Please indicate the trends in the

	Decrease	Stayed the same	Increase	Don't Know/ N/A
Range of services you offered over the last 6 months	Range of services you offered over the last 6 months Decrease	Range of services you offered over the last 6 months Stayed the same	Range of services you offered over the last 6 months Increase	Range of services you offered over the last 6 months Don't Know/ N/A
Demand for your services over the next month	Demand for your services over the next month Decrease	Demand for your services over the next month Stayed the same	Demand for your services over the next month Increase	Demand for your services over the next month Don't Know/ N/A
Your volunteer workforce over the next 3 months	Your volunteer workforce over the next 3 months Decrease	Your volunteer workforce over the next 3 months Stayed the same	Your volunteer workforce over the next 3 months Increase	Your volunteer workforce over the next 3 months Don't Know/ N/A
Your paid workforce over the next 3 months	Your paid workforce over the next 3 months Decrease	Your paid workforce over the next 3 months Stayed the same	Your paid workforce over the next 3 months Increase	Your paid workforce over the next 3 months Don't Know/ N/A
Range/ level of services you offer over the next 3 months	Range/ level of services you offer over the next 3 months Decrease	Range/ level of services you offer over the next 3 months Stayed the same	Range/ level of services you offer over the next 3 months Increase	Range/ level of services you offer over the next 3 months Don't Know/ N/A
Your volunteer workforce over the last month	Your volunteer workforce over the last month Decrease	Your volunteer workforce over the last month Stayed the same	Your volunteer workforce over the last month Increase	Your volunteer workforce over the last month Don't Know/ N/A
Your paid workforce over the last month	Your paid workforce over the last month Decrease	Your paid workforce over the last month Stayed the same	Your paid workforce over the last month Increase	Your paid workforce over the last month Don't Know/ N/A

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* 14. How will your organisation cope if current circumstances continue?

	We will be in a significantly better position than we were before the pandemic	We will be in a better position than we were before the pandemic	We will be in the same position as we were before the pandemic	We will be in a worse position than we were before the pandemic	We will be at the point of failure
Now	Now We will be in a significantly better position than we were before the pandemic	Now We will be in a better position than we were before the pandemic	Now We will be in the same position as we were before the pandemic	Now We will be in a worse position than we were before the pandemic	Now We will be at the point of failure
3 months	3 months We will be in a significantly better position than we were before the pandemic	3 months We will be in a better position than we were before the pandemic	3 months We will be in the same position as we were before the pandemic	3 months We will be in a worse position than we were before the pandemic	3 months We will be at the point of failure
6 months	6 months We will be in a significantly better position than we were before the pandemic	6 months We will be in a better position than we were before the pandemic	6 months We will be in the same position as we were before the pandemic	6 months We will be in a worse position than we were before the pandemic	6 months We will be at the point of failure
12 months	12 months We will be in a significantly better position than we were before the pandemic	12 months We will be in a better position than we were before the pandemic	12 months We will be in the same position as we were before the pandemic	12 months We will be in a worse position than we were before the pandemic	12 months We will be at the point of failure

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* 15. As an organisation, do you have any additional comments, support needs or other issues you would like to highlight?

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* 16. If you would like one of our team to contact you personally about your issues or support need please leave your contact details here

Name:

Email address:

Phone number:

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