Imetrum - How did we do? Pre-order and initial contact Question Title * 1. How satisfied are you with the way we dealt with your enquiry? Dissatisfied Partially satisfied Satisfied Very satisfied N/A Ease of contacting us Ease of contacting us Dissatisfied Ease of contacting us Partially satisfied Ease of contacting us Satisfied Ease of contacting us Very satisfied Ease of contacting us N/A Arranging a demonstration Arranging a demonstration Dissatisfied Arranging a demonstration Partially satisfied Arranging a demonstration Satisfied Arranging a demonstration Very satisfied Arranging a demonstration N/A Receiving a quotation Receiving a quotation Dissatisfied Receiving a quotation Partially satisfied Receiving a quotation Satisfied Receiving a quotation Very satisfied Receiving a quotation N/A Placing an order Placing an order Dissatisfied Placing an order Partially satisfied Placing an order Satisfied Placing an order Very satisfied Placing an order N/A Being kept up to date with progress Being kept up to date with progress Dissatisfied Being kept up to date with progress Partially satisfied Being kept up to date with progress Satisfied Being kept up to date with progress Very satisfied Being kept up to date with progress N/A Overall communication Overall communication Dissatisfied Overall communication Partially satisfied Overall communication Satisfied Overall communication Very satisfied Overall communication N/A How could we improve? OK NEXT